Relief​/Per Diem Float Counselor

Overview

Relief/Per Diem/Float Counselors - Entry Level & Clinical
• Flexible Hours | Meaningful Work | Exposure to Multiple Programs

Are you looking for flexible, rewarding work with a mission-driven organization? Join our centralized float pool at Clinical & Support Options (CSO) - the fastest-growing behavioral health agency in Western Massachusetts and a 2023 & 2024 Top Workplace in the Healthcare Industry!

We're hiring Relief, Per Diem, and Float Counselors to provide direct support to clients across multiple programs and sites.

Starting Pay: $18.50–$20.50/hour

• Provide supportive, therapeutic counseling and ensure the safety of clients/guests.
• Assist clients/guests with daily living activities, including self-care, meals, recreation, and medication administration/documentation.
• Monitor clients/guests through rounds, hourly checks, and observations, responding to crises as needed.
• Greet, communicate, and respond to clients/guests with respect, empathy, and sensitivity.
• Maintain a safe, sanitary, and dignified environment for all clients/guests.
• Coordinate daily activities, including intake, bed assignments, meals, social support groups, and safety assessments.
• Document client/guest interactions, incidents, and progress in electronic records; communicate effectively with team members.
• Support clients/guests in engaging with systems of care and divert from emergency interventions when possible.
• Enforce program/shelter rules, including adherence to schedules, chores, and safety protocols.
• Participate as an active member of the treatment or support team, including preparing reports, presenting cases, and obtaining approvals when required.
• Perform additional duties as assigned to ensure the integrity of the facility and well-being of clients/guests.

As a member of our centralized float pool, you'll have the opportunity to support multiple sites and teams, stepping in where coverage is needed, offering consistency while gaining experience across varied clinical and community settings.

Whether you're a student seeking hands-on experience, a new grad exploring human services, or someone looking to supplement full-time work, this is a unique opportunity to build your counseling and crisis-intervention skills while making a meaningful impact.

• Exposure to Diverse Settings:
  Work across multiple sites and client populations
• Opportunities for Growth:
  Build clinical and crisis-intervention skills with support from experienced teams
• Flexible Scheduling:
  Work around your life, with set schedules or as-needed shift coverage
• Meaningful Impact:
  Step in where support is needed most, offering consistency and compassion

• Voted Top Workplace in Healthcare (2023 & 2024)
• 90% of staff would recommend CSO as a great place to work
• Rapidly expanding programs throughout Western MA
• Supportive, mission-driven culture with high employee satisfaction

• Valid driver's license and reliable transportation
• Experience in the behavioral/mental health field.
• Bilingual candidates are strongly encouraged to apply

Submit your application today! We'll be in touch to discuss your background, interests, and availability.