Behavioral Health Technician - Greenbrook Mental Wellness Center - Greenbelt

Overview

Transform Lives:
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Greenbelt, Maryland!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts scheduled during our hours of operation, 7am-7pm.

• Provide comprehensive patient care:
  Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping:
  Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency:
  Understand and assist with insurance and billing processes as needed.

• Minimum Qualifications:
  
  High School Diploma or an Associate's Degree, and/or an equivalent clinical certification, combined with significant relevant work experience in patient care or in fast-paced in-person patient care or customer care/service roles.
• Preferred Qualifications:
  
  Bachelor's Degree in a Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (Advanced
  
  MD preferred). Strong communication skills (verbal and written). Knowledge of patient/provider boundaries. Knowledge of insurance payers and medical necessity guidelines is a plus.
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers is required.

• Proactive Collaborator:
  You take ownership, are flexible, find solutions, and communicate confidently with physicians and other clinic staff.
• Patient-Centered Professional:
  You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented:
  You are meticulous, organized, and consistently accurate, even with high workloads.
• Reliable Transportation:
  Reliable personal transportation is required to travel between centers.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

Who are we: WHY:  | Patient stories on HOW we transform lives:

* Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company's employee benefit plans, which currently include health, dental, and vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) plan with company contribution; and paid time off.

These benefits are subject to plan terms, company policies and are subject to change.

About Us:

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared Neuro Star TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide.