Field Service Technician

Job Overview

Continue Your Career as a Field Service Technician in a Growing Company. At Pro Mach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative, strategic, persuasive, influential, a mechanical marvel, a customer service authority, meticulous, a closer, or a futurist.

In this role you will have the chance to improve our customers’ packaging performance and efficiency every day, helping build the future of packaging automation.

, a division of Pro Mach located in the Upper Midwest, is seeking a Field Service Technician based in or near Green Bay, WI. The position requires approximately 60% of the time on the road, including overnight trips, and a dependable vehicle with a clean driving record.

• Install, demonstrate, maintain and repair marking, coding and labeling equipment
• Develop reports in keeping with company reporting mechanisms
• Attend trainings and meetings as required by leadership
• Assist in office-based duties when not required to be in the field
• Keep current on trends from both market and technical perspectives

• Experience in the repair and troubleshooting of electro‑mechanical equipment
• Ability to identify customer needs and match them with company products and services
• Knowledge of industry and applications
• Computer literacy, especially MS Office;
  Syteline a plus
• PMMI certification (company provided)
• Ability to conduct business in an ethical, successful manner
• Strong technical, communication and organizational skills
• Self‑motivated with a desire to achieve personal professional growth

• Associate's degree

Pro Mach offers broad total compensation including salary, comprehensive medical/dental/vision programs, life insurance, a generous paid time off program, and a retirement savings plan with a company match. Benefits begin on the first day of employment. Pay ranges listed on external job boards do not reflect our internal compensation ranges.

Pro Mach is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug‑free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and of employment. Please contact us to request accommodation.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.