ADRC - Grounded Cafe Assistant

JOB SUMMARY

Assist with operation of the ADRC’s Grounded Cafe, including assisting customers, serving meals, restocking supplies, cleaning, dishes, meeting food safety and program standards, receiving program paperwork and supporting volunteers and trainees.

• Supports daily front end operations of Grounded Cafe.
• Maintains a clean, organized, and welcoming dining area
• Welcomes customers and assist new participants for Gathering Grounds,
• Clearly and accurately explain the senior dining program, Gathering Grounds, participants and customers.
• Follows all food safety and sanitation standards according to Brown County Health Department guidelines.
• Provides guidance, support and encouragement for Cafe volunteers and trainees.
• Assists the café supervisor with program documentation, including daily dining records, dining registrations, and required forms.
• Promotes, receives and processes Gathering Grounds donations according to Federal and ADRC policies.
• Assist with restocking and washing dishes in downtime or if there is a need.
• Performs other duties as assigned by Café Supervisor and Community Dining Manager.
• Participate as a team player to further agency goals.
• Has a “Duty to Report” during a community emergency/disaster according to the ADRC Emergency Preparedness Plan.

• Education and Experience: High school diploma or equivalent
• Licenses and
  
  Certifications:
  
  CPR/AED Certification
• Serving Safe Food Certification
• * Willing to provide opportunities to obtain training certifications within first year of employment.
• Knowledge, Skills and Abilities:
• Knowledge of safe food handling practices.
• Knowledge of hygiene and sanitary regulations governing the handling, preparation and serving of food.
• Knowledge of safety hazards while working with kitchen equipment and chemicals in the work environment.
• Knowledge of standard measures.
• Knowledge of MSOffice Computer Program office suite.
• Knowledge of need of older adults and adults with disabilities.
• Knowledge of state, federal and local regulations regarding dining sites.
• Ability to work under pressure while maintaining the highest customer service and food/product quality.
• Ability to understand and practice the confidential nature of the position.
• Ability to work well with co-workers and volunteers.
• Ability to communicate effectively, both orally and in writing.
• Ability to make decisions in accordance with recognized policies and procedures.
• Ability to work with minimal supervision.
• Ability to relate to clients with respect and address difficult situations in a tactful manner.
• Ability to lift up to 25 pounds.
• Basic computer skills (Laptop and Registration Software)

• Lifting 25 pounds maximum with frequent lifting and/or carrying objects weighing up to 15 pounds.
• Extended periods of standing; intermittent sitting and walking.
• Using hand(s) for single grasping, fine manipulation, pushing and pulling, and operating controls.
• Occasional bending, twisting, squatting, climbing, reaching and grappling.
• Communicating orally in a clear manner.
• Distinguishing sounds at various frequencies and volumes.
• Distinguishing people, objects or injuries at varied distances under a variety of light conditions.