Parts Manager

About Us

At Packer City / UP International, every employee plays a vital role in our continued success. We are proud to be a trusted truck dealership serving Northeastern Wisconsin and Michigan’s Upper Peninsula, delivering award-winning service and exceptional value to our customers.

Through teamwork, trust, and open communication, we empower our employees to take ownership in exceeding customer expectations. We seek individuals who are not only qualified for today’s role, but who also demonstrate the potential for growth and long-term advancement within our organization.

• Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Short- and Long-Term Disability Coverage
• Voluntary Supplemental Life Insurance (Employee, Spouse, and Children)
• Paid Time Off and Vacation
• Employee Product Discounts

• Establish and forecast departmental goals and objectives
• Recruit, train, and evaluate parts department personnel
• Maintain accurate and appropriate inventory levels
• Develop pricing guidelines by customer category
• Ensure inventory accuracy and proper parts tagging
• Oversee stock ordering procedures
• Collaborate with the Service Manager to ensure timely parts availability
• Provide technical support as needed
• Develop and enforce customer service standards to ensure maximum satisfaction
• Enforce safety policies and procedures
• Maintain a professional work environment and appearance
• Prepare and manage the annual departmental budget
• Identify and implement operational efficiencies

• 3–5 years of prior management experience
• Valid driver’s license with an acceptable driving record
• Strong time management and teamwork skills
• Excellent organizational and follow-up abilities
• Ability to read, analyze, and interpret written instructions and documents
• Superior communication and customer service skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.