Resale Shoppe Manager Job Green Bay area,Wisconsin USA,Management

Overview

Unity Resale Shoppe Manager Unity is a leader in end-of-life care, providing compassionate support through hospice, palliative care, and grief services. We are committed to a culture built on our core values of Excellence, Collaboration, Integrity, Compassion, and Accountability, and we welcome team members who are motivated, mission-focused, and inspired to make a meaningful impact.

We are seeking a Resale Shoppe Manager to lead Unity’s resale operations, ensuring they are mission-driven, financially strong, and exceptional for shoppers, donors, volunteers, and staff. This is an exciting opportunity to oversee these growing and impactful stores, especially as we expand at Shoppe West. In this role, you will set standards, systems, and expectations across locations, support Assistant Managers in daily operations, and use your retail expertise to strengthen performance while advancing Unity’s mission in hospice, palliative care, and grief support services.

This is an ideal opportunity for a collaborative, forward-thinking retail leader who enjoys developing people, driving results, and building community while advancing Unity’s mission of compassionate end-of-life care.

Resale Shoppe Locations

Unity Resale Shoppe - East | 1302 S Broadway, De Pere
Unity Resale Shoppe - West | 1641 Commanche Ave, Suite G, Green Bay

Schedule

This is a full-time, salaried position, primarily within store business hours, Monday through Thursday from 10:00 a.m. to 6:00 p.m., Friday from 10:00 a.m. to 4:00 p.m., and Saturday from 10:00 a.m. to 2:00 p.m.

Essential Duties & Responsibilities

Provide oversight and direction for all Resale Shoppe operations, ensuring compliance with Unity policies and procedures

Lead, train, support, and supervise volunteer staff, interns, Assistant Manager(s), and potential future paid staff

Create an exceptional shopping and donor experience through strong merchandising and customer service practices

Drive sales through in-house promotions, special events, and community engagement

Develop pricing strategies, authorize promotions and clearance sales, and stay informed on retail trends

Manage daily business operations independently, making decisions that do not require supervisory approval

Provide financial oversight, including budgeting, financial records, variance analysis, and record retention

Achieve financial goals by monitoring performance and implementing corrective actions as needed

Manage volunteer block scheduling to ensure adequate coverage during operating hours

Assist donors with loading and unloading donations, including large household items and furniture, as needed

Market the Resale Shoppe in collaboration with Development and Marketing to increase awareness and community support

Attend networking events, trade shows, and job fairs to promote the shoppe and solicit support

Recruit volunteers from churches, schools, businesses, and the community as needed

Ensure shoppe safety, security, and a clean, welcoming environment

Review and approve invoices as necessary

Knowledge, Skills & Abilities

Ability to work independently in a fast-paced environment and manage multiple priorities
Strong organizational, time management, and project coordination skills
Excellent written and verbal communication skills
Strong customer service skills with a keen sense of style and presentation
Ability to interact effectively with diverse populations
Maintain professionalism in emotional or challenging situations
Flexible availability, including nights and weekends as needed
Ability to stand for five or more hours and perform physical tasks such as bending, lifting, and twisting

Why Unity?

Unity is dedicated to supporting your well-being, growth, and success with a range of valuable benefits.

Health: We provide comprehensive health benefits, including medical, dental, and vision insurance, Health Savings Accounts, and flexible spending options for medical and dependent care. On-site health risk assessments and flu shots are also available to keep you and your family well.

Life: Unity values work-life balance, offering paid time off, an extended illness and injury bank, bereavement leave, an Employee Assistance Program,…


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