Operation Manager

Overview

Confluence Public Health Alliance (Confluence) is a non-profit organization that unites Montana’s public and environmental health workforce. Confluence serves as a strategic alliance for three longstanding and independent professional membership associations: the Association of Montana Public Health Officials (AMPHO), the Montana Environmental Health Association (MEHA), and the Montana Public Health Association (MPHA). Collectively, the Confluence alliance serves all 60 local health and tribal departments and a network of more than 700 members across the state.

Confluence forms a unified voice for Montana’s public health system through: (1) policy strategy and grassroots advocacy and (2) workforce development. Confluence launched in 2022 and will embark on its next strategic phase in spring 2026. More information is available fluencepha.org.

Position Overview

Confluence seeks an Operations Manager to lead core operational systems, including membership, governance, human resources, and program/grant reporting, while supporting a fully remote staff across Montana and coordinating routine accounting functions. Working closely with the Executive Director, this position plays a vital role in ensuring the smooth internal functioning of Confluence’s systems and platforms. The Operations Manager develops, maintains, and refines policies, systems, and procedures that promote efficiency, compliance, and non-profit excellence.

Confluence is looking for a detail-oriented problem-solver who takes initiative and brings vision, structure, and energy to Confluence’s work and mission.

To Apply
:
Please submit a resume, cover letter and three references to lisa.dworak. The cover letter is intended to provide a sample of the applicant’s personal writing style and communication skills. Application review will begin on February 9th. Position is open until it is filled.

For the full job posting please go to:(Use the "Apply for this Job" box below)..org

Questions can be directed to Lisa Dworak rak or .

• Collaborate with the Executive Director to develop and execute an annual operations plan that advances operational excellence and supports Confluence’s strategic plan and mission.
• Direct, manage, and enhance systems that allow for efficiency and smooth functioning of Confluence operations.
• Develop and operationalize policies and procedures aligned with strategic goals and reflective of the organization’s values.
• Conduct annual review and revision of operating policies and procedures.
• Review and negotiate contracts with third party vendors.
• Maintain contract agreements, timelines, and documentation for operational and programmatic vendor related activities.
• Manage processes to maintain accurate internal and external contact lists for Confluence’s governance, programmatic, event, and membership needs.
• Maintain understanding of nonprofit management with best practices and ensures compliance with federal, state, and local laws.
• Manage and improve digital platforms including website, membership database, Connected Community, newsletters, and internal tools.
• Explore opportunities for process automation, AI integration, and system upgrades.
• Maintain corporate records.
• Manage insurance policy renewals and annual Montana business filings.

• Work with the Executive Director and professional finance support to develop and maintain current accounting policies and procedures ensuring compliance with applicable laws. Maintain accurate and accessible financial information.
• Ensure accurate coding of revenues and expenditures, including those requiring allocation across multiple classes and accounts.
• Process accounts payable; code invoices for payment; prepare reimbursements; and perform monthly reconciliation of program-related expenses.
• Manage billing process for earned revenue, such as membership renewals, ensuring that invoices are sent and paid in a timely manner.
• Review monthly financial statements to ensure program and grant expenses are accurately classified.
• In consultation with leadership, participate in the development, management, and monitoring of annual budgets.
• Oversee travel logistics and…