Housekeeper, Maintenance​/Cleaning

Job Title: Room Attendant

Reports To: Housekeeping Supervisor or Executive Housekeeper

• Administration
  • Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
  • Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
  • Report any items missing from rooms and suites.
  • Report all items in need of repair to supervisor and maintain equipment used in work.
  • Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
  • All lost and found are to be taken to the Housekeeping office as soon as they are found.
• Support
  • Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
  • Ability to scrupulously follow all Step Stone and hotel policies and procedures.
  • Attend required meetings.
• Personal Effectiveness
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts himself/herself (acts and dresses) professionally at all times; sets standards for all associates.
• Communication
  • Understands and communicates the Step Stone Mission and Core values.
  • Expresses ideas and conveys information clearly, effectively, and professionally.
  • Actively listens to others.
  • Conveys company information, decision, or problems to appropriate parties on a timely basis.
  • Works to resolve disagreements and is respectful of peers and co-workers.

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, reading.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

Equal Opportunity Employer (EOE): M/F/V/D/