Senior Information Technology Program Manager

Company Description

Project Fixers  is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways.

The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We’re looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks.

• 10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration;
• Experience managing programs consisting of multiple sub-projects and delivery teams;
• Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands‑on;
• Mindset of a solution designer and fixer – analytical skills and curiosity to get to the root causes of all issues – whether business, technical, or human in nature;
• High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations;
• Excellent communication skills – ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity;
• Prior consulting experience is strongly preferred.