Accounts Receivable Specialist

Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission‑driven organization, where your work makes a meaningful impact on the community every day.

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital during life's most challenging moments, helping individuals heal, grow, and thrive.

We are seeking an Accounts Receivable Specialist to join our Business Office. This full‑time position is responsible for managing the financial transactions Family Services has with insurance companies, patients, and other payers and submitting medical claims to insurance companies and following up to ensure maximum reimbursement while maintaining compliance with federal, state and payer‑specific regulations. This role also involves reviewing patient medical records, ensuring accurate billing codes, and maintaining up‑to‑date records of all billing activities.

• Preparing and submitting accurate healthcare claims to insurance companies.
• Generating and sending patient invoices for outstanding balances.
• Assisting patients with billing inquiries and setting up payment plans if necessary.
• Maintaining a detailed audit trail and organized documentation of all billing processes.

Education:

• Required:
  
  High School diploma or equivalent
• Preferred:
  An associate's degree or certification in medical billing/coding (e.g. CPC, CMRS)

Experience:

• Required:
  
  1+ years experience in medical billing or a related role and familiarity with medical terminology, coding systems (ICD-10, CPT), and insurance procedures.
• Preferred: 3+ years experience in medical billing or a related role and experience with billing software Qualifacts InSync is preferred.

Skills And

Competencies:

• Ability to handle sensitive and confidential information.
• Proficient typing and data entry skills.
• Accuracy and attention to detail is critical.
• Excellent communication and interpersonal skills and the ability to interact with all levels of staffing.

Family Services offers a package to support employees' well‑being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work‑life harmony and offer a variety of perks to enhance employee experience.

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!