Funeral Liaison; LTE - Medical Examiner's Office

Overview

The funeral home liaison (FHL) plays an important role in providing consistent, timely service to our funeral home partners in need of cremation permit approvals. The FHL will respond to funeral homes in Brown, Door, and Oconto counties as needed to fulfill statutory requirements of the cremation permit approval process within the required timeframe and assist with permit data entry.

This is an LTE position which means there are no benefits given with the role.

• Demonstrate a strong commitment to the mission, vision, values, and goals of the Brown County Medical Examiner’s Office, representing the Office in a professional and dignified manner at all times, both in conduct and appearance.
• Engage with the public and community partners in an effective and courteous manner.
• Adhere to established protocols for the identification of deceased individuals.
• Follow established guidelines for necessary photographic documentation.
• Recognize circumstances that may warrant further investigation based on physical examination findings.
• Assess the need for additional investigation based on death certificate information.
• Report cases that require further investigation to the designated team member.
• Input decedent information, documentation photographs, death certificate data, and funeral home details into the appropriate electronic systems.
• Ensure the accurate entry of death certificates and cremation permits into the relevant electronic systems.
• Perform administrative support tasks with a commitment to confidentiality.
• Collaborate effectively as a team member and communicate proficiently with colleagues.
• Undertake related duties as needed.
• May participate in disaster preparedness and recovery efforts as assigned; availability to work before, during, and after emergencies may be required.

• Perform related functions as assigned.

• High School Diploma or equivalent

• Valid Wisconsin Driver’s License

• Knowledge of office procedures.
• Ability to learn and apply the specialized knowledge and terminology of the department in which employed.
• Strong oral and written communication and presentation skills; strong interpersonal skills.
• Knowledge of business English, spelling and grammar.
• Knowledge of and ability to utilize a computer and the required software.
• Ability to follow oral and written instructions.