Accounts Receivable Analyst

Accounts Receivable Analyst

Responsible for managing the receivable balance, analyzing payment issues, resolving deductions, and collecting past due amounts on a variety of accounts.

• Create and implement processes and procedures for effective management and understanding of complex accounts and specific customer relationships.
• Manage the receivables balance of select customer accounts by tracking deductions, analyzing check remittances, and researching all issues pertaining to customers outstanding balances. Issue credit memos for authorized and valid deductions.
• Timely and accurate reconciliation of deductions and the ability to identify and report trends in deductions, such as shortages, damages, and pricing and work to reduce or prevent them.
• Independently drive collaboration with customers and cross functional departments to investigate and resolve discrepancies.
• Develop good relationships with customers to investigate and resolve issues relating to receivables delinquencies and call accounts to collect on such delinquencies.
• Manage order process by analyzing and releasing orders placed on hold through the system.
• Navigate in customer account portals to research, analyze and resolve payment and deduction issues.
• Manage the application of payments and adjustments per payment advice: via lock box and other means to customers accounts.
• Interact closely with other areas of the organization including inside and outside sales representatives and customer service personnel to provide excellent service to our customers and resolve complex issues.
• Actively participate in process improvement projects and complete process documentation.
• Assist with the month end financial close process.
• Other miscellaneous projects as assigned.

• Intermediate proficiency in Microsoft Outlook and Excel.
• Excellent problem solving and organizational skill.
• Self‑motivated and strong analytical/problem solving skills.
• Ability to resolve complex problems with minimal guidance.
• Attention to detail with strong investigative and research claim deductions skills.

Associate’s degree required with 5 or more years of credit/collection experience, related customer service experience or equivalent combination of education and experience in finance and credit field. Bachelor’s degree preferred.

All benefits are effective on day 1 of employment.

Medical – Option to select either a PPO plan or one of 2 high‑deductible medical plans that includes a company contribution to your personal health savings bank account.

Dental – Delta Dental PPO & an option to select an enhanced dental plan.

Vision – Routine preventative coverage under medical plan and an option to elect additional voluntary coverage.

Time Off – All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.

401K Plan – Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit‑sharing contribution is also made to employee accounts if the company meets its annual targets.

You’ll also enjoy a variety of other benefits that support your long‑term health and wellness:

• Company provided short‑term & long‑term disability
• Life and AD&D insurance
• Flexible spending accounts
• Voluntary critical illness & accident coverage
• New parent phase‑in program & paternity leave
• Educational assistance reimbursement
• Product discounts & a wellness program

Start Helping People live Healthy lives today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR 60‑1.35(c)