Slot Bench Technician

Vision

Wisconsin's first choice for casino entertainment.

Gaming professionals working together to provide a friendly, safe, and fun gaming experience.

Professionalism, Accountability, Respect, Integrity, Sincerity.

The duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position.

$21.13/hr (NEGOTIABLE) (Employees will receive 5% below the negotiated pay rate during their probationary status.)

• Monday-Thursday (6pm to 6am) + $1.00 per hour worked
• Friday 4pm to Saturday 4am + $3.00 per hour worked
• Saturday (4am to 4pm) + $2.00 per hour worked
• Saturday (4pm to 4am) + $3.00 per hour worked
• Sunday 4am to Monday 6am + $2.00 per hour worked

Responsible in the ongoing preventative and overall maintenance of slot machines at all Gaming locations specifically the repairs on components and assemblies as they relate to circuit boards.

• Ensure compliance with all regulatory requirements in all areas at all times.
• Adhere to established quality, service delivery, customer service, and customer demand expectations. Adhere to all audit, and legal regulations/laws and practices.
• Assist Accounting and Slot Inventory in monthly and yearly inventory counts.
• Mentor and train co-workers to successfully troubleshoot, replace parts, and complete repairs on our Slot Machine components, and Casino Management System parts.
• Assist other slot technicians in the completion of job duties as required.
• Maintain, repair, and test electronic equipment including analog/digital circuitry for slot machines in the Board Shop and Gaming floor.
• Keeps abreast on technological advancements within the Gaming industry.
• Work as a team member to transfer and install slot and video gaming machines between designated locations as directed.
• Collaborate with slot technicians, supervisors, trainers, and manufacturer for engineering problems relating to maintenance or operation of gaming equipment.
• Mainintain a safe, secure, and clean work environment according to established policies and procedures.
• Maintain a preventive maintenance program on all machines.
• Keep an accurate inventory of assets including but not limited to slot machine parts, radios, keys, and tools. Assist with procurement of parts.
• Complete reports using Casino Management System tools. The generation of reports may require complex analysis. Ensure distribution timelines are consistently met.
• Troubleshoot issues with the Casino Management System, including but not limited to player interfaces, network analysis, and modification and testing of software.
• Practice excellent customer service skills at all times to include, but not limited to, addressing customers and employees needs courteously and promptly, while maintaining a professional and respectful demeanor.

• Frequently sit, walk, use hands, handle, reach, talk and hear.
• Occasionally stand, stoop, kneel, crouch, lift and/or move up to fifty (50) pounds with assistance.
• Evening, holiday, and/or weekend work may be required. Extended hours and irregular shifts may be required.
• Work environment may not be smoke, noise, or dust free.
• A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.

• Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
• Ability to use basic and advanced test equipment including but not limited to a digital multi-meter, multiple component testers and oscilloscope.
• Ability to use a personal computer to program slot machine peripherals.
• Ability to read and utilize technical drawings and schematics to troubleshoot machine problems.
• Ability to utilize a variety of hand tools in the repair of slot machines.
• Ability to exercise independent judgment.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to work independently and meet strict timelines.
• Ability to communicate efficiently and effectively both verbally and in…