Front Desk Staff

Country Inn & Suites by Radisson is a leading upper midscale hotel brand with over 470 hotels across the United States, Canada, India, and Latin America. Known for providing a warm and welcoming experience, the brand offers guests a home away from home for both leisure and business stays. As part of the Radisson Hotel Group, it is associated with a portfolio of prestigious brands like Radisson Blu, Park Inn by Radisson, and Radisson RED.

The brand is committed to delivering excellent hospitality and customer satisfaction in all its locations globally.

This Part-time on-site role is located in the Green Bay, Wisconsin Metropolitan Area. As a Front Desk Staff member, your daily responsibilities will include greeting and assisting guests, managing reservations, answering phone calls with professionalism, handling check-ins and check-outs, and addressing customer inquiries. You will play a vital role in ensuring exceptional guest experiences and maintaining the welcoming environment the brand is renowned for.

• Strong customer service skills and the ability to provide a warm, professional, and efficient experience for all guests
• Effective communication skills, including listening, speaking, and writing clearly
• Basic computer literacy, including proficiency in managing reservations and using booking systems
• Problem-solving skills and the ability to remain calm in busy or challenging situations
• High school diploma or equivalent education required
• Previous experience in hospitality or customer-facing roles is a plus