Accounts Receivable Specialist

Company Overview

Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers’ fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring.

Zeus was established with the purpose of partnering with industry‑leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long‑term growth of business and team members. Zeus operates Alert Alarm and Security Resources Pacific of Hawaii, SMG Security of Illinois, national‑account provider UAS, Independent Alarm of New Jersey, PASS Fire and Security of Missouri, Martin Systems of Wisconsin, Bayside Fire and Security and Absolute Security Group of Maryland, and Gallaher & Associates of Tennessee.

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Martin Systems is a leading provider of integrated security, fire, life safety, and technology solutions serving businesses and communities across Wisconsin. With a commitment to customer service, innovation, and technical excellence, Martin Systems delivers customized solutions in video surveillance, intrusion detection, fire alarms, camera systems, access control, and 24/7 monitoring. Backed by a team of experienced professionals and strategic partnerships with top‑tier manufacturers, Martin Systems is proud to protect People, Property and Profits across the communities of Wisconsin.

Martin Systems is proud to be a part of Zeus Fire and Security.

Zeus is looking for an Accounts Receivable Specialist to join the Finance team. Reporting to the Assistant Controller, this position will be responsible for handling all aspects of accounts receivable for the company’s most complex accounts.

• Ensure all invoices are delivered to the customers via agreed upon method (spreadsheet, email, portal, etc.)
• Reviewing account statuses and generating age analyses
• Investigating and solving customer complaints and queries
• Ensure disputes with service or install invoices are being addressed (responsible to follow‑up with service/install/sales team when needed to ensure timely resolution)
• Ability to work collaboratively with other departments to resolve issues impacting areas of accounts receivables for customers
• All AR related contact with the customers assigned
• Issuing credit memos when applicable
• Performing account reconciliations and monitoring the customers’ account details
• Making sure invoices are paid – work with customers on payment collection when needed
• Researching and resolving payment discrepancies
• Making sure payments are correctly applied
  
  Design and keep up to date methodology for organizing all information related to customer invoicing and payment collection
• Reporting – details (customer) and summary – invoices, payments, unapplied
• Ensuring compliance with the company’s procedures
• Protect organization’s value by keeping information confidential
• Provides consistent, professional, courteous, and high‑quality customer service

• Bachelor’s degree required
• 3+ years of experience in billing and collections, or related experience
• Strong analytical and problem‑solving skills with a keen attention to detail.
• ERP implementation and/or customer billing portal experience
• Ability to work effectively both independently and as part of a team.
• Excellent verbal and written communication skills.
• Strong technology skills, specifically MS Excel, and the ability to navigate a fast‑paced environment.

• The position is considered sedentary and requires extended periods of telephone and PC exposure.

Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.