Victim Advocate Specialist

Job Description

Anticipated Hiring Range: $26.57- $28.22 hourly

City of Greeley's Total Rewards: The City of Greeley is proud to offer a robust benefits package in addition to your wages. This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more.

Benefits: This position is benefits eligible. Please view our benefits guide here.

City of Greeley:
Work, Live, and Play in Greeley:

Provides on-scene crisis intervention, advocacy, and assistance to victims, witnesses, and survivors of violent or non-violent crimes in the City of Greeley. The City also provides support for Ault, Eaton, Evans, Garden City, Greeley, Johnstown, Kersey, LaSalle, Milliken, Nunn, Platteville, Severance, and Windsor.

Experience, Education, and Skills

• High School diploma or equivalent.
• Two years of experience in victim advocacy.

OR

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job.
• Possession of a valid driver’s license.

• Bilingual in English and Spanish.

• Knowledge of the State of Colorado criminal justice system.
• Knowledge of the policies, procedures, and goals of the city of Greeley and the department.
• Knowledge of the principles, practices, and techniques of crisis intervention.
• Skill in intervening in crises, assessing victims' needs and applying appropriate resources.
• Skill in assisting victims in applying for restitution, victim compensation, and other financial assistance.
• Skill in sensitivity to cultural diversity, race, gender, and other individual differences in the workforce and populations served.
• Ability to establish boundaries on the job and with the community served to include being honest, ethical, and maintaining assigned roles and responsibilities.
• Ability to comprehend and apply standards and guidelines of victim advocacy including the National Organization of Victim Assistance code of ethics and the Colorado State Constitution for Victims Rights.
• Ability to interpret, understand, and apply applicable laws, statutes, ordinances, regulations, and policies.
• Ability to prepare reports documenting casework.
• Ability to use standard office equipment, computer equipment, and software, including word processing, database management, spreadsheet applications, and email.
• Ability to listen well and communicate effectively orally and in writing with various audiences.
• Ability to provide factual case updates to victims in an accurate and timely manner.
• Ability to establish and maintain effective working relationships with City employees, law enforcement agencies, courts, legal representatives, and the general public.
• Ability to identify problems, determine accuracy and relevance of information, use sound judgment to generate and evaluate alternatives, and make recommendations.
• Knowledge of the business and organizational structure of Colorado municipalities.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional…