Acute Patient Access Services Representative

** Primary City/State:
** Greeley, Colorado
** Department Name:
** Registration-Sat-Hosp
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* Work Shift:

** Day
* * Job Category:
** Revenue Cycle
** Estimated Pay Range:**$19.06 - $28.60 / hour, based on location, education, &  accordance with State Pay Transparency Rules.
** Why You’ll Love This Role:
** At Banner Health, you’re not just taking a job—you’re joining our mission of “Healthcare made easier, so life can be better.” As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it’s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment.
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* What You’ll Do:

** Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately.  Collect patient financial liability and assist with financial counseling where needed.  Ensure all documentation is accurate, secure, and compliant.  Collaborate with clinical teams to optimize patient flow and satisfaction.  Use multi-system technology to streamline patient offerings, intake and record-keeping.
** You’re a Great Fit If You:
** Thrive in fast-paced environments (like ERs, clinics, or specialty care).  Have stellar communication skills and a high emotional IQ.  Are detail-oriented, tech-savvy, and a natural problem-solver.  Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
** Total Rewards:
** We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans,  protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.
** Hours and

Schedule:

**** All Acute Patient Access Services New Hires are required to attend New Hire Orientation & PAS New Hire Training; 4 weeks.
***
* Schedule:

Monday 8:00am
-4:30pm;
Tuesday 7:00am - 6:30pm; and Saturday 7:00am - 4:45pm ($1.50 per hour for weekend shift differential)
**** Apply Today!
** Banner North Colorado Medical Center is a 378-bed Level II trauma center and acute care facility with over 3000 employees. Our hospital offers an array of inpatient and outpatient services including medical, pediatric, obstetric, orthopedic, surgical, heart, cancer, and critical care. As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas, and northeastern Colorado.

In order to provide the most compassionate and innovative care possible, we bring together state-of-the-art technology and an exceptional team of health care professionals. The Banner MD Anderson Cancer Center is amongst Northern Colorado's leading cancer diagnosis and treatment facilities for the healthcare professional, our Greeley, Colorado location offers access to a wide variety of recreational activities in an inviting, close-knit community.

POSITION SUMMARY This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability.

Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS
1. Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).2.…