Enterprise Program Manager

Overview

Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George's County Fire and Emergency Medical Services (EMS) Department is currently seeking qualified applicants to fill an Enterprise Program Manager (Administrative Assistant 3H) position,
grade H24 in the Office of the Fire Chief
.

This is a senior lead level, administrative professional who serves as an enterprise-wide (cross-functional) resource reporting directly to the Fire Chief. This position provides strategic, operational and administrative support across the department; leads high-priority and special projects; and fills operational gaps across the Fire/EMS Department. The incumbent exercises a high degree of discretion, judgement and initiative while supporting the Fire Chief, and advancing organizational priorities.

The mission of the Prince George’s County Fire and Emergency Medical Services (EMS) Department is to serve our communities with excellence by providing the highest quality of risk reduction, fire suppression, rescue, emergency medical, and all-hazards response services to enhance the quality of life in Prince George’s County.

• Serves as a trusted advisor to executive leadership on operational, strategic, and organizational matters.
• Conducts research, analysis, and briefings to support executive decision-making.
• Represents executive leadership in meetings, work groups, and interdepartmental initiatives as assigned.
• Performs a broad range of operational tasks across departments to address gaps, staffing needs, or urgent priorities.
• Coordinates with department leadership to ensure continuity of operations and alignment with executive direction.
• Identifies operational inefficiencies and recommends solutions to improve service delivery and organizational effectiveness.
• Leads and manages high-profile, time-sensitive, or complex projects on behalf of executive leadership.
• Develops project plans, timelines, deliverables, and performance measures.
• Monitors project progress, resolves issues, and reports outcomes to executive leadership.
• Drafts executive correspondence, reports, presentations, and policy recommendations.
• Supports implementation of organizational initiatives, policies, or strategic plans.
• Demonstrates sound judgment, discretion, and professionalism in handling confidential or sensitive matters.
• Models adaptability, collaboration, and problem-solving across diverse operational environments.
• Performs related duties as assigned to support organizational effectiveness.

• Bachelor’s degree from an accredited College or University in Liberal Arts, one of the Social Sciences, or Public or Business Administration; or field closely related to assignment/functional area.
• Two (2) years of progressively responsible administrative experience in government or business.

An equivalent combination of education, experience and training which provide the required knowledge, skills, and abilities may be considered.

• Experience working in fire services.
• Comprehensive knowledge of organizational operations, public administration principles, and government processes.
• Strong analytical, project management, and problem-solving skills.
• Ability to work effectively across multiple functional areas.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities in a fast-paced, executive-level environment.
• High level of discretion, integrity, and professionalism.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

9201 Basil Court, Largo, Maryland

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.