Senior Infrastructure Engineer

Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice:
Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

This is a senior-level professional engineering position responsible for the independent administration, maintenance, and support of enterprise network and server infrastructure. The position performs complex technical work involving system availability, performance, security, and reliability in support of County operations. Work is performed with considerable independence under the general supervision of the Division Manager and requires advanced technical judgment but does not include enterprise-wide governance authority or managerial responsibility.

Performance is evaluated in terms of technical adequacy, accuracy, and efficiency as evidenced by compliant and proper system and network functioning; and adherence to established time frames.

The Office of Information Technology (OIT) provides support for all of the agencies, departments, and branches of County government. The OIT Service Desk provides information technology support and maintenance services to Prince George’s County personnel. The Office of Information Technology is wholly dedicated to aligning technology efforts to support the strategic goals of the County. OIT will provide leadership, expertise, and resources in the ideation, development, and deployment of innovative technologies and streamlined processes to improve government efficiency, business interaction, and citizen access to government information and services.

• Performs operating system patching, version upgrades, and configuration changes in accordance with established change-management procedures.
• Provides senior-level support for network connectivity, authentication services, file services, and application servers.
• Supports enterprise backup, recovery, and data protection processes.
• Participates in on-call rotation to support after-hours operational needs.
• Evaluates emerging technologies and provides technical recommendations to management.
• Diagnoses and resolves complex hardware, software, and network performance issues.
• Monitors system logs, alerts, and performance metrics to identify potential failures
• Performs root-cause analysis and documents corrective actions.
• Utilizes monitoring tools to track system availability, capacity, and performance.
• Identifies trends and recommends adjustments to improve reliability and efficiency.
• Assists with capacity planning and performance tuning initiatives.

• Master's degree in computer science, information technology, mathematics, or business or public administration, or a closely related field.
• Four (4) years of experience in an information technology engineering field, in which at least two (2) years must have involved lead/supervisory duties.
• Must be willing to respond to service calls after normal business hours, when required.
• Must have a valid driver's license.
• Any equivalent combination of relevant training, education and experience may also be considered. Please note there is no equivalency for the required supervisory experience.

• Microsoft Certified:
  Azure Administrator Associate (AZ-104) or Microsoft 365 Certified:
  Administrator Expert.
• 4-5 years’ systems administration experience including Active Directory, Entra , and VMware.
• 4-5 years’ experience with Microsoft infrastructure components: DNS, DHCP, Certificates, etc.
• 4 years’ experience with Hybrid Exchange. Includes full lifecycle management.
• 4 years of automation…