Associate Patient Care Coordinator

Optum NY/NJ, is seeking a  
** Associate Patient Care Coordinator
** to join our team in  
** Lake Success, NY** . Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while  
** Caring. Connecting. Growing together.*
* ** North Shore Cardiology and Internal Medicine,
** part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The  
** Associate Patient Care Coordinator
** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

** Schedule** :
This position requires a 37.5-hour work week, with exact hours determined by the hiring manager upon hire. The anticipated schedule is:

+  
** Monday-Friday:
** 9:00 AM - 5:00 PM (one weekday off will be scheduled by the hiring manager)

+  
** One weekday shift:
** 9:00 AM - 7:00 PM

+  
** Saturday:
** 7:00 AM - 2:00 PM (rotating Saturday)

*
* Location:

** 1 Dakota Drive, Suite 310, Lake Success, New York, 11042

*
* Primary Responsibilities:

*
* + Greet patients and conduct check-in process:
Collect or verify demographic information, including key demographic fields

+ Load or update insurance information as needed

+ Answer telephone calls promptly and courteously

+ Confirms and schedule appointments

+ Verify eligibility and authorization and flag appointment accordingly

+ Scan insurance card(s)

+ Collect co-payments and outstanding balances

+ Ability to obtain authorizations for medications

+ Post payments received in practice management system and provide system-generated receipts

+ Scheduling Cardiac procedures in an organized and efficient manner

+ Knowledge of cardiology and gastroenterology terminology: cardiac procedures and requirements

+ Schedule appointments using approved scheduling guidelines

+ Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians

+ Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care

+ Monitor administrative tasks in the EHR and respond timely

+ Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits

+ Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures

+ Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork

+ Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality

+ Perform other duties as assigned

** What are the reasons to consider working for United Health Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+

Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at:  (Use the "Apply for this Job" box below)./uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

*
* Required Qualifications:

*
* + High School Diploma/GED (or higher)

+ 1+ years of computer knowledge/experience in Microsoft Office

+ 6+ months of healthcare related experience

+ Ability to work a 37.5 flexible schedule

+…