Import & Export Manager

Location:

Malvern, Worcestershire (Office-based)

Working Hours:

Monday to Friday, 9:00am - 5:00pm

• £30,000 - £40,000 per annum (dependent on experience)
• Potential for discretionary end-of-year bonus
• Company Benefits Package

Our client is an well-established manufacturer and supplier of construction products, operating across the UK, Europe, and America. With a strong reputation for quality, reliability, and long-term client relationships, the company continues to grow its international footprint and is seeking an experienced Import & Export Manager to support and optimise global logistics operations.

The Import & Export Manager will be responsible for overseeing and coordinating international and domestic shipments via air and road freight, ensuring efficient, compliant, and cost-effective movement of goods. This role plays a key part in maintaining smooth supply chain operations across multiple regions.

• Manage end-to-end import and export operations for air and road freight
• Coordinate shipments across the UK, EU, and Americas
• Ensure full compliance with customs regulations, Incoterms, and international trade laws
• Prepare, review, and manage all shipping and customs documentation
• Liaise with freight forwarders, carriers, customs brokers, and internal stakeholders
• Monitor delivery schedules, resolving delays or issues proactively
• Negotiate rates and service agreements with logistics providers
• Maintain accurate shipment records and reporting Skills & Experience Required
  • Proven experience in an Import/Export environment
  • Strong knowledge of air and road freight operations
  • Solid understanding of customs procedures, documentation, and international trade compliance
  • Experience managing shipments across multiple international regions
  • Strong organisational and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Proficient in logistics systems and Microsoft Office
  Desirable
  • Experience with in manufacturing or construction related environment
  • Knowledge of EU and US customs processes
  Personal Attributes
  • Detail-oriented with a proactive mindset
  • Able to work independently and manage multiple shipments simultaneously
  • Commercially aware and solutions-focused
  • Reliable, professional, and adaptable in a fast-paced environment