Sales Administrator

As a Sales Administrator, you will play a key role in supporting the Sales Team by managing administrative processes, preparing quotations, and ensuring a high level of customer service. You will act as a central point of contact between customers, the sales team, and internal departments, ensuring all enquiries and orders are processed efficiently and accurately.

The role involves maintaining strong customer relationships, coordinating with other departments to ensure customer specifications are clearly understood, and supporting the team in achieving business objectives. You will also assist with monitoring sales activity and providing administrative support to help drive the company’s continued growth.

• Acting as a key point of contact between customers, the sales team, and internal departments.
• Preparing and issuing accurate quotations based on customer requirements.
• Processing sales enquiries and supporting the sales team with administrative tasks.
• Liaising with the design department to ensure customer specifications are clearly communicated and met.
• Maintaining accurate customer records, sales data, and documentation.
• Responding to customer queries and resolving enquiries in a timely and professional manner.
• Providing customers with updates on the progress of their orders or projects.
• Assisting with gathering market and customer information to support the sales team.
• Supporting the Sales Manager with reporting, revenue analysis, and sales documentation where required.
• Maintaining awareness of new products, initiatives, and promotional activity.
• Providing administrative cover and support for other members of the Sales Team when required.

• Previous experience in a sales administration, customer service, or office-based support role (preferred).
• Professional, personable, and well-presented approach.
• Strong customer-focused attitude with excellent communication skills.
• High level of attention to detail and accuracy when preparing quotations and documentation.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Proficient in Microsoft Office and comfortable working with sales or CRM systems.
• Ability to work collaboratively within a team while maintaining a high standard of customer service