AGRIntelligence Specialist

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that has been in business since 1957. Our first location was in West Helena, Arkansas, hence the name "Helena." We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry.

There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

The AGRIntelligence Specialist is responsible for supporting the branch location sales team with AI products and services, including delivering, communicating, and presenting these products and services to customers with the assistance of Helena's sales team. This position also trains and assists the support team in implementing precision information technologies, including reviewing and performing the necessary quality control on AGRIntelligence products created for customers.

This role oversees the AGRIntelligence Technicians at the branch locations.

This position is part of Helena's trademarked AGRIntelligence program, a business created to help guide growers' business decisions and identify potential problems in the field before they take root. The group focuses exclusively on creating new and innovative technologies to boost yields and leave a lasting impact on farms for generations to come.

• Conduct field data collection such as soil sampling, Electrical Conductivity (EC) data collection, yield monitoring and other tasks related to information management services.
• Research and evaluate new digital farming and information management services along with other technologies.
• Review and perform quality control on AGRIntelligence products created for customers.
• Assist the sales team with positioning and selling AGRIntelligence products and services, allowing the Sales Representatives to lead and manage the customer account.
• Ensure that AGRIntelligence products and services meet company standards and requirements.
• Communicate and interact with the Branch Manager, sales team, AGRIntelligence field support team, and other AGRIntelligence team members on a regular basis to meet customer deadlines and expectations.
• Ensure that work and follow‑up have been completed on all the AGRIntelligence offerings that Helena has sold.
• Provide technical training and support to the Helena team and customers utilizing AGRIntelligence branded products/services, AGRIntelligence 360, or other related products/services.
• Facilitate communication between connected devices and the AGRIntelligence 360 system.
• Serve as the primary source of all AGRIntelligence field work such as soil sampling, tissue sampling, EC data collection work, setting field boundaries, etc.
• Work as the liaison between the branch, AGRIntelligence Agronomist, and AGRIntelligence Product Manager in all matters related to AGRIntelligence services.
• Assist the branch in all service‑related sales, including seed treating and other services.
• Perform and facilitate teaching activities on the use of AGRIntelligence 360 and other agronomy related field and office software.
• Perform analysis on field data to determine field management strategies and make field and crop recommendations based on the results.
• Train and assist the location team on AGRIntelligence products/services, including gathering soil samples using GIS technology and training in the use of electrical conductivity equipment (e.g. Veris, Dualem, EM38) and other telemetry systems and software.
• Serve as the key contact and liaison for hardware and software issues, providing troubleshooting assistance to the locations and farmers in the operation of precision agriculture hardware and other components.
• Ensure that all data collected through the functions of the job are safely and securely transferred to the Field Support Center for timely processing.
• Assist and support the installation of precision agriculture equipment such as VR hardware, yield monitors, telemetry hardware/software, computers and software at the locations, in the farmers' fields, and in application equipment.
• Encourage thorough data collection among users and customers of AGRIntelligence systems in order to be prepared for future opportunities and offerings.
• Communicate market intelligence and competitive threats to BU leadership.
• May manage others, currently or in the future, based on customer demands for AGRIntelligence services.
• Required to drive a company vehicle.
• Provide excellent customer service to all internal and external customers.
• Perform other work-related duties as assigned by your leader.
• Maintain regular and reliable attendance.
• Follow all company policies and procedures.

• Bachelor's degree and two years of related work experience or no degree and five years of related work experience is required.