Member Team Lead

Position Summary:

This role is responsible for assisting management with the supervision of associates in a designated area. Duties include assigning tasks, communicating goals and feedback, training associates on processes and procedures, and providing direction on member service approaches to resolve complaints and issues according to company guidelines. The assistant manager also ensures compliance with company policies and supports the Open Door Policy, participates in recruiting, hiring, scheduling, coaching, and evaluating associates, and collaborates with other managers to meet business goals.

What you’ll do:

Provide and ensure member service by acknowledging the member, identifying member needs, and assisting with purchasing decisions. Locate merchandise, provide guidance on self‑service technology, and support members during transactions using registers or self‑checkout areas. Oversee assigned area including handling claims, returns, zoning, and organizing merchandise. Maintain parking lot cleanliness, complete accounting records, files transactions, and manage daily deposits and cash fund transfers.

Develop and implement processes to meet business needs, analyze information, and identify improvement opportunities. Demonstrate and promote compliance with company policies, maintain ethical standards, and act with integrity in all decisions.

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• 6 months retail experience including operating front‑end equipment (for example, cash register) AND 6 months customer service experience
• Must be 18 years of age or older

• Leading a front‑end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Primary

Location:

401 Northwest Bypass, Great Falls, MT 59404‑4124, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Mid‑Senior level

Part‑time

Information Technology

Retail

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