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Store Manager Unassigned

Job in Great Falls, Cascade County, Montana, 59404, USA
Listing for: Walgreens
Full Time position
Listed on 2025-12-05
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Job Description & How to Apply Below

6 days ago Be among the first 25 applicants

Store Manager Responsibilities
  • Responsible for learning Walgreens’ operations and ways of working to lead “one-box” (full store operations across front‑end and pharmacy) and completing an accelerated development track to Store Manager as outlined in the learning plan.
  • Under the direction of the Store Manager, oversee the operation of a Walgreens store (front‑end and pharmacy).
  • Support store operations by shadowing or assisting the Store Manager throughout the learning journey.
Training & Personal Development
  • Complete a rigorous accelerated program including all certifications needed for the Store Manager role.
  • Attend and complete classroom, online, and on‑the‑job training, fulfilling assigned rotations by spending time in other stores.
  • Follow individual development plans offered by the District Manager and participate in one‑on‑one conversations with the Store Manager and District Manager to demonstrate readiness for permanent assignment and proficiency in learning topics with the Director of Pharmacy and Retail operations.
  • Seek self‑development by monitoring own performance, setting high personal standards, and learning about retail, pharmacy, and management best practices.
  • Actively implement compliance SOPs across front‑end and pharmacy and gain knowledge of all computer and technology systems.
  • Obtain pharmacy technician registration/licensure as required by state law (and pursue PTCB certification if required by state).
Customer Experience
  • Engage customers and patients by greeting them, offering assistance, and resolving complaints promptly while ensuring a positive experience.
  • Monitor customer service, coach and train team members, and develop improvement plans for both front‑end and pharmacy areas.
  • Empower team members to find impactful solutions, exceed expectations, and build loyalty.
  • Support the Store Manager in observing customer service trends, analyzing feedback, and improving service metrics.
Operations
  • Shadow the Store Manager and gain experience supervising the store and team, including opening/closing, shift changes, and delegation.
  • Supervise merchandising tasks such as sets, resets, promotions, and display arrangements.
  • Assist the Store Manager in protecting assets through loss‑prevention programs and monitoring electronic surveillance, ensuring price accuracy and conducting in‑store audits.
  • Analyze inventory trends, supervise inventory management, and verify adherence to SOPs for receiving, pricing, and shopping.
  • Supervise the operations of the assignment location, ensuring compliance with all applicable laws and regulations.
  • Provide for the safety and well‑being of team members; utilize the Security Operations Center.
  • Maintain company policies and respectful relationships with coworkers and partners.
  • Complete special assignments and other tasks as assigned.
Business Performance Management
  • Analyze financial and performance data for the store and pharmacy, developing action plans to improve results and controlling costs.
  • Identify sales opportunities to grow store and pharmacy performance.
  • Review and analyze asset protection data to reduce loss.
  • Review daily performance indicators and weekly operational metrics, preparing action plans for discussion with the Store Manager and District Manager.
  • Analyze pharmacy performance indicators and collaborate with the Pharmacy Manager or Pharmacy Operations Manager to enhance pharmacy performance.
Business Planning
  • Work with the Store Manager to understand key inventory metrics and processes.
  • Learn how to grow front‑end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and reviewing outcomes.
People & Performance Management
  • Learn all aspects of people management at Walgreens, including training and coaching on SOPs.
  • Use Walgreens’ HR and people management systems to supervise team members.
  • Shadow the Store Manager during action planning and performance conversations, becoming familiar with metrics and assessment criteria.
  • Understand discipline and performance improvement plans when necessary.
  • Be knowledgeable about all…
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