Exam Proctor

Overview

The Exam Proctor serves as the proctor for online and face-to-face courses at GFCMSU and reports directly to the Testing Center Coordinator. This position requires exceptional communication, organizational and customer service skills. You must possess the ability to work in a fast-paced, multifaceted environment. Must be able to work independently but also within a team. This position requires the ability to work closely with Faculty, Students, Disability Services, campus staff, eLearning staff and community members.

Due to confidentiality requirements of this position, current students of Great Falls College MSU will not be considered.

Department Testing Center

Division Student Services

Appointment Type Classified

Contract Term Other

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation Not applicable (Temporary)

FTE 0.475

Benefits Eligible No

Compensation Hourly

Salary $17.00

Contract Type Classified Hourly

If other, please specify

Recruitment Type External

The Exam Proctor will serve as the sole examination proctor for online and hybrid (mixed-mode) courses at the College and will report to the Testing Center Coordinator. This position must have exceptional communication and organizational skills and will work closely with faculty and students in addition to Learning Center staff, the Academic Success & Accessibility office, and eLearning staff. This position will require late afternoon and evening hours, no weekends.

This is a 19-hour per week position.

Due to confidentiality requirements of this position, current students of Great Falls College MSU will not be considered.

• Schedules appointments and answers inquiries received in-person, electronically and/or by phone.
• Proctors tests as needed for all testing center services.
• Provides administrative support and assistance for the Testing Center Proctor Coordinator.
• Receives customers checking in for appointments, instructs customers in appropriate policies and procedures and is responsible for ensuring compliance with test taking regulations.
• Guaranties strict compliance with agency regulations regarding secure handling of test site information and access.
• Observes the testing lab, and appropriate conduct of customers, whenever tests are in progress.
• Ensures all tests are properly submitted to faculty of record for scoring and that all policy and procedure in this regard is appropriately undertaken.

• Excellent customer service skills, including demonstrated skills working effectively with the public and a wide range of constituents.
• Must be able to keep confidential records relating to test material and candidate information.
• Must be able to become certified and maintain all certifications for multiple test sponsors.
• Knowledge of basic email and computer skills including Microsoft Office, Windows, Outlook, and basic computer troubleshooting.
• Ability to exercise sound judgment, and to use initiative and work with minimal supervision.
• Must be detail-oriented and have the ability to multi-task.
• Must present and maintain a professional appearance.
• Cannot be a current student of Great Falls College.

• Ability to learn quickly and be a self-starter.
• Ability to work alone.
• Ability to take and follow directions.
• Previous work in an educational environment.

Due to confidentiality requirements of this position, current students of Great Falls College MSU will not be considered.

This position is located indoors in a busy and often fast-paced environment. Walking, standing, sitting, stooping, reaching, and occasional light lifting required. Need the ability to work for long periods of time in an open space with many interruptions. Extensive computer use.

Great Falls College Montana State University is committed to providing a working and learning environment free from discrimination. As such, the College does not discriminate in the admission, access to or conduct of its educational…