Apprentice - Business Administration; Children's Services

Job Title:

Business Support Administration Apprentice - Children's Services

Salary:
National Minimum Wage for Age

Contract Type:
Apprenticeship - 21 months

Working Hours:

37 hours per week, Monday to Friday

Training Provider:
South Essex College

The Family Support Team (FST) work with families experiencing a range of challenges such as debt, domestic violence, poor mental or emotional health and substance misuse.

We are looking for an Apprentice to join our Family Support Team (FST) in Children's Services. This apprenticeship would suit someone looking for a career in Business Administration and an interest in Social Care. It is desirable that you have four GCSEs Grades 2 - 9 (or A*-E) with English and Mathematics being at Grade 4 - 9 (or A*-D) or Functional Skills Level 2 in Maths and English.

Equivalent qualifications such as BTEC First Certificate/Diploma or any other Level 1 qualifications will also be considered.

The successful applicant would study a Business Administration Apprenticeship at Level 3 provided by South Essex College. You will be provided with a wide variety of work experience opportunities and support to meet the standards for this level.

• Monitoring a generic FST inbox
• Answering telephone calls
• Tracking data such as passports, birth certificates and meetings
• Supporting with ad-hoc administrative tasks
• Opportunity to shadow and minute-take Children's Services meetings

• Is committed to complete their full Apprenticeship
• Brings new ideas to the team
• Is professional
• Is willing to learn
• Is proactive
• Is highly organised
• Has great communication skills

DBS Check:
Not Required for this role.

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.

• Closing Date (Redeployment Only): 4th February 2026
• Closing Date (Internal & External): 22nd February 2026
• Interview Date:
  To Be Confirmed

If you have any questions about the role or interview process, please contact:

Joanna Eve - Business Support Supervisor

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

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If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.