Day Shift Supervisor

Our Day Shift Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day.

A hands‑on approach is required to support our self‑loading depot and you will ensure that all our vehicles are road‑worthy, legal and compliant whilst providing on‑going support to our Drivers, Quality and People teams.

• Hours:
  
  5 on 3, 5 on 2 off and 1pm‑10pm (40 hours per week)
• Job Type: Full time and permanent contract

• Complete in‑house reports for the Depot Manager daily
• Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
• Ensure that all members of the team both employed and self‑employed are complying with the training that they have received
• Complete alcohol testing when required
• Communicate with our Drivers, handling any queries efficiently and in a professional manner
• Transport debriefing duties of vehicles returning from delivery and installation runs
• Take responsibility for managing the transhipping and reloads

• Understand transport legislation and logistics operation
• Able to build good relationships with people even when under pressure
• Challenge any vehicle issues or damages with our Drivers
• Able to make decisions in the absence of the Depot Manager to drive performance and service
• React quickly to information and be able to solve problems independently
• Good communication skills both verbally and written
• Competent use of Microsoft, particularly Excel
• 31 days holiday
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share‑save Scheme

To see all our benefits and perks, visit our AO Benefits page.

Job Title: Day Shift Supervisor Location: Gravesend

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work.

We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.

We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer.

After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve.

The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.

If you experience any issues during your application,  to

Thank you for completing your application for the position of Day Shift Supervisor.