Store Team Member
Listed on 2026-01-12
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Join to apply for the Store Team Member role at Academy Sports + Outdoors
.
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy’s Mission.
Responsibilities- Please see job description for more details.
- Education:
High school diploma or general education degree (GED) preferred. Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only). - Work Experiences:
Previous related work experience preferred. Operating POS equipment, symbol, and telephone preferred. (Cashier Only). In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only). 4+ years of personal experience with outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only). CPR and First Responder certification is a plus. (Asset Protection Team Member Only).
Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only). - Skills:
Excellent customer service orientation; ability to connect and engage with customers; bilingual a plus; problem solving and communication; multitasking; reading safety documents; basic math; POS operation; inventory software familiarity; outdoor hobbies knowledge (Outdoor Enthusiast Only); firearms transaction requirements (Fishing and Hunting Sales Team Member Only); FOID card requirements (Illinois only).
- Ability to work flexible schedules such as nights, weekends, and holidays based on business needs.
- Hearing and vision adequate to perform job duties.
- Adhere to company policies and procedures.
- Frequent: walk, reach, talk. Occasional: sit, climb, balance, stoop, kneel, crouch, push and pull. Lift up to 10 pounds constantly; up to 60 pounds occasionally. Vision requirements as specified.
Equal Employment Opportunity:
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
- Full-time
- Not Applicable
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).