Refurbishment Technician

About Quench

Quench USA, Inc. delivers on‑demand filtered water solutions to more than 120,000 customers across North America, helping eliminate 500 million plastic bottles each year. We provide bottle‑free water coolers, ice machines, sparkling water dispensers and coffee brewers that purify the existing water supply and supply an endless supply of clean water and beverages under a long‑term bundled service and rental subscription agreement.

Refurbishment Technician I – Full‑time, Salary: $60,000–$73,000, Grapevine, TX.
Posted 2‑3 days ago.

The Refurbishment Technician performs refurbishment service work on filtered water systems, including inventory of equipment and parts, maintenance repairs, equipment refurbishment, preventive maintenance, and delivery to customers or company sites. The technician reports to the Specialty Refurbishment Manager.

• Equipment testing, troubleshooting, scrap processing, washing, rebuilding, and new equipment preparation.
• Achievement of productivity metrics required for each assigned activity.
• Use Quench ERP system to transact activities.
• Follow best practices in maintaining a safe work environment and facility.
• Track equipment and parts inventory.
• Perform work neatly, effectively, and consistently with established performance standards.
• Maintain regular and reliable attendance.

• Excellent organizational skills.
• Reliable, energetic, and problem‑solver.
• Ability to think on one’s feet and learn rapidly with limited supervision.
• Flexible with performance and time‑sensitive expectations.
• Disciplined, self‑motivated, and able to meet team goals.
• Able to work both as a team member and independently.
• Basic computer skills (MS Word, Excel, Outlook).
• Strong command of company policies and procedures.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
• Occasionally lift and/or move up to 50 pounds.
• A desire to continually learn about the industries, products, services, and processes our company serves.
• Stand; walk; sit; use ladders; use hands to manipulate, handle, or feel surfaces, parts and tools; reach with hands and arms and stoop, kneel, crouch or crawl.
• Stand for extended periods of time (>8 hours per day).

• Medical, Dental, Vision benefits which start on day one.
• 401(k) match 50% up to 6% of employee contributions.
• Paid time off and 10 paid calendar holidays.

• The job requires standing, walking, sitting, climbing ladders, handling heavy parts, and performing tasks that involve repeated flexing and twisting.

We are a proud Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

We never request banking details or other personally identifiable information during interviews, nor do our recruiters ask for payment to apply or as a condition of employment. Official emails are from our domain and will have the address ending in . Verify offers through our official HR channels; if suspicious, contact .