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Bilingual Customer Service Rep

Member Services Specialist II — Billing, Activation & Retention

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Patriot Mobile
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A wireless service provider is seeking a Member Service Associate I in Grapevine, Texas. This entry-level position involves providing front-line support to members on inquiries related to billing, account maintenance, troubleshooting, and retention. Candidates should have strong communication skills and problem-solving abilities while efficiently managing inquiries. The role seeks to enhance member experiences and provide effective solutions. Preferred qualifications include a High School diploma and experience in sales or call centers.
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