Estimator-Collision Center & Repair-Mercedes-Benz Grapevine

For over 35 years, Avondale Group has grown to become one of the most respected family‑owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Collision Center & Repair a truly special place!

We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world‑class, high‑quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first‑hand.

• Your Choice of Medical Plans (we reduced employee healthcare expense through our self‑insured plans for our employees and their families for 2024)
• Dental
• Vision
• FREE Company Paid Life Insurance
• FREE Employee Assistance Program Support for all employees
• 401K Retirement Plan
• Paid Holidays/Vacation/Paid Time Off
• Tool and Tuition Reimbursement

Avondale is proud to represent Mercedes‑Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.

Our Avondale Collision Center & Repair Estimator position is to ensure an elevated client experience while creating client advocates. To act as a liaison between the client and the body shop and to estimate the cost of repairing clients damaged vehicle.

• Must be able to drive and operate vehicle
• Greets clients and educates them on the repair process
• Examines damaged vehicles for dents, scratches, broken glass, and other damage requiring repair, replacement, or repainting, for related and unrelated accident damage
• Examines interior for evidence of fire, water, or other damage
• Determines feasibility of repair or replacement of parts, such as bumpers, fenders, and doors
• Estimates cost of mechanical, electrical, or other repairs
• Computes cost of replacement parts and labor to restore vehicle to condition specified by client
• Prepares and explains itemized estimate to clients and work order for each vehicle
• Obtains required signatures and authorizations for repairs
• Negotiates with the insurance company on repair claim costs
• Schedules and coordinates repairs with technicians
• Notifies the client when repairs are completed and the vehicle is ready for delivery
• Keeps clients informed of progress every other day
• Orders parts on repairs, in cooperation with technicians
• Reviews supplemental damage with technicians and insurance adjusters
• Oversees vehicle repair throughout the repair process
• Keeps clients informed of repair status with updates given at client’s request
• Quality inspects the vehicle following repairs to verify that repairs have been done properly
• Handles telephone calls regarding vehicle status
• Updates Body Shop Manager daily on car status
• Allocates the work to the body and paint techs on a fair basis and in such a manner to ensure a smooth flow of work to each technician

Bachelor's degree (B.

A.) from four‑year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.

• Operator's Driver's License (must be insurable)

The employee must occasionally lift and/or move up to 50 pounds.