Center Supervisor

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At Rick's Medical Supply, a Super Care Health company, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

The Center supervisor manages and oversees all aspects of the operations, distribution and warehouse activities of the company remote distribution center. The Center Supervisor is also responsible for serving as a “Dispatcher” for said location.

• Must wear all safety equipment (i.e. back support and steel toed shoes)
• Maintain and advise of current laws, codes, regulations to all team members
• Inspect and assess warehouse area to prioritize and distribute work load evenly amongst the team
• Ensure all assigned team members follow TJC required policies as they pertain to their job description

• Responsible for ensuring all team members and self are following proper cleaning procedure using Appropriate germicidal Disinfectant cleaner (i.e. cleaning supply should be sprayed, left on equipment for 10min prior to cleaning)
• Ensuring Super Care infection control cleaning procedure is substantially followed for all contaminated labeled equipment

• Responsible for ensuring all team members are logging/documenting equipment cleaned/repaired in daily log via Google Drive by end of week
• Must take and complete HMDR licensing requirement (Home Medical Device Exemptee License)
• Perform dispatch functions, prepare daily routes and perform as lead contact for Central Dispatcher

• Monitors team members in regards to following company policies and procedures
• Responsible for the hiring, training of all new team members in department
• Ensure that each team member has received the proper training based on position
• Completes payroll for all team members as required by Human Resources
• Creates and manages monthly on-call calendar and Saturday scheduling
• Manages all inventory levels to ensure proper par levels based on min/max are maintained
• Prepares equipment requisition document and obtains approval from Regional Operations Manager prior to ordering
• Responsible for inventory processing, shipping and receiving for location
• Responsible for making sure center licenses are posted and current
• Assures all team members are practicing and following the Infectious Control Procedures set forth by the company
• Supervises the Preventative Maintenance and Repair records for all company vehicles
• Ensure each order is printed with necessary forms from Delivery Track
• Review and correct “All Bad” orders from previous day or cancelled tickets.
• Ensure grid is being monitored every 10-15 minutes throughout the morning and day.
• Responsible for the daily monitoring of PST’s through Delivery Track
• Ensuring all efficiency STATs are entered daily for all centers
• Manage and review the scanning tracker daily for missed route sheets and work orders
• Work with ROM on all open orders in a timely fashion
• Ensure you are working with and communicating with the RAE’s in area to promote and build team work
• Support PST’s in pulling equipment for processed orders to expedite the departure for delivery
• If time permits, consolidate the paperwork from that day, load/unload equipment needed into your vehicle to get ahead for the next day or day Center Supervisor is out on the field
• Performs any other duties that may be requested by Management such as but are not limited to performing duties as a PST
• Understand and adheres to all of Super Care Health company policies
• To remain knowledgeable to date on all products
• Maintain a professional, safe, and clean work environment
• Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist
• Set up PT with CPAP/BIPAP (no BIPAP ST)
• Mask Fit Patients
• Must go…