Quality Improvement Coordinator

All Care Health Headquarters, Grants Pass, OR, US

Requisition

Salary Range: $26.00 To $32.00 Hourly

Quality Improvement Coordinator at All Care Health with the All Care Medical Group team in Grants Pass, Oregon

We Are Seeking Qualified Candidates to Join Our Team!

All Care Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.

The Quality Improvement (QI) Coordinator supports the success of value-based care initiatives across all clinic sites by coordinating quality workflows, closing care gaps, and ensuring accurate documentation of payer-required measures. This role works closely with clinic teams, providers, billing, and EHR optimization staff to monitor performance, implement standardized processes, and improve outcomes tied to CCO, Medicare, Medicaid, PCPCH, and commercial payer programs.

This position plays a key role in driving patient outreach, improving compliance, increasing incentive performance, and strengthening population health initiatives across the organization.

• Supports payer quality programs including PCPCH, Medicaid CCO measures, Medicare Advantage, HEDIS, and commercial value-based contracts.
• Tracks and monitors care gaps, performance measures, and documentation requirements across all sites.
• Coordinates standardized workflows to ensure quality measures are consistently addressed and closed.
• Reviews payer gap lists, registries, and dashboards to identify patients needing outreach or services.
• Coordinates outreach efforts using EHR, Phreesia, and population health tools.
• Supports clinic teams with scheduling, documentation, and patient education processes related to quality measures.

• Monitors quality dashboards and payer reports to identify trends, gaps, and improvement opportunities.
• Prepares site-level and provider-level performance summaries.
• Assists with audits, payer validation requests, and documentation reviews.

• Provides training and support to clinic teams on quality workflows, documentation standards, and payer expectations.
• Supports onboarding and ongoing education related to quality programs.
• Develops job aids, tip sheets, and reference guides.

• Ensures clinical documentation meets payer and regulatory requirements.
• Assists with internal audits to verify documentation accuracy and completeness.
• Coordinates corrective action workflows when gaps or compliance risks are identified.
• Works closely with Clinical Supervisors, Clinic Managers, Providers, Billing, and IT/EHR teams.
• Participates in performance improvement initiatives and population health planning.
• Contributes to standardization of workflows across all clinic sites.

• Ensure proper use of CPT-II codes, incentives, and documentation elements required for performance programs.
• Support accurate documentation for HCC, preventive care, immunizations, labs, and other data-driven initiatives.

• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from leadership.
• Meets all required training including those listed in Relias Learning Module System (LMS).
• Performs other duties as assigned.

This position does not have any on call responsibilities.

This position does not have any supervisory responsibilities.

May require the use of personal vehicle for local travel (subject to mileage reimbursement).

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

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