Transfer Station Customer Service Attendant
Job in
Grants Pass, Josephine County, Oregon, 97527, USA
Listing for:
Southern Oregon Sanitation Inc.
Full Time
position
Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
Description
PURPOSE: The Transfer Station Customer Service Attendant serves as the first point of contact for customers disposing of solid waste at our facility. This position is responsible for providing a high level of customer service and ensuring a positive customer experience for each guest, while meeting industry rules and regulations.
Responsibilities and Duties
Greet customers in a positive, friendly, and professional manner.Communicates clearly with customers regarding pricing, disposal requirements, and directing them where to drop material.Ensures incoming waste is safe to dispose and does not contain inappropriate material.Accurately measure loads, properly calculate and communicate charges.Proper cash handling, credit card transactions and completion of customer receipts.Balance cash drawer and complete daily reconciliation worksheet.Ensure pay booth remains organized and clean.Promptly report facility concerns and incidents to Supervisor.Communicates with front office staff in-person and through radio and written communications.Accurate reporting and recording of daily car counts and load volumesAdhere to franchise agreements, company policies and procedures.Other duties as assigned.Requirements Competencies
Safety orientedCustomer drivenActive listening and customer service skillsAnalytical & Problem solving skillsMust exercise good judgement in decisionsMust be self-motivated and self-disciplined to stay on task without direct supervision.Basic mathematical knowledgeCompetent typing and 10 Key SkillsCash handling experienceReporting Relationship
This position reports to the Transfer Station Manager
Work EnvironmentThis position operates outside in a variety of weather conditions and around dirt and dust.
Physical Demands
Possible exposure to hazardous noise levels, chemicals, fumes, and machineryLift and maneuver carts and containersPosition Type and Expected Hours of Work
This is a non-exempt, full time position with potential weekends, holidays and overtime.
Education, Experience, and Eligibility Qualifications
High School Diploma or equivalent.Minimum of 1 year of proven face-to-face customer service experienceMinimum of 1 year of proven computer skills and data entry using proprietary databases.Valid Driver’s LicenseAcceptable driving recordMust be insurable by Company insurance policy.Comfortable working in all weather conditionsAbility to pass drug screen and background checkNot required but preferred Bilingual (Spanish)
EEO Employer/Drug Free Workplace
EEO Employer/Drug Free Workplace
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
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