Framework Process Analyst

Framework Process Analyst | Nottinghamshire | Hybrid Working | Salary – up to £45000
Cherry Professional are currently recruiting for a Framework Process Analyst. You’ll have strong project management skills alongside immaculate communication skills to work with all of the relevant stakeholders to ensure processes are documented and reviewed regularly.

Responsibilities:

To develop a governance approach for the creation, approval and storage of Standard Operating Procedures (SOPs) for business processes that intersect with using our new CRM, Microsoft Dynamics D365.
Engage with stakeholders to identify, understand and write Standard Operating Procedures (SOPS) that reflect new ways of working with D365.
Identify and create supporting business rule documentation.
Capturing SOPS that allow for uniformity in operating within the service environment. These documents will support development of training and Equality materials.
Establish a central library of documentation via SharePoint that is supported by good governance and change management principles
SOP identification and creation – a full set of SOPs that accurately reflect new ways of working with in the CRM environment.
A full set of business rules that can be applied to SOP creation and operational audits.
Ideal Candidate:

Experience of working in a service delivery or process development environment
Experience identifying and creating SOP materials.

Experience of identifying business rule requirements and developing associated documentation.
A brilliant understanding of process mapping, modelling and automation.
Experience liaising with key stakeholders to help evaluate and improve existing processes.
Previous experience working within charity sector desirable
Cherry Professional are recruiting on behalf of their client
Roles you may have applied for:
Process Analyst, Project Manager or Business Mapping Analyst

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role