Customer Service Leader — ERP SaaS; Hybrid
Job in
Grantham, Lincolnshire, NG31, England, UK
Listed on 2026-01-25
Listing for:
RR
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading ERP SaaS provider in Grantham seeks a Customer Service Manager to lead customer support and drive customer success. This senior hands-on role involves managing onboarding, resolving complex issues, and shaping support processes to ensure effective customer service. Ideal candidates are customer-focused leaders with a solid background in SaaS and ERP environments. The role offers a competitive salary of £54,000 - £58,000 plus a bonus, hybrid working, and a strong progression path in a growing company.
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