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Resident Service Coordinator

Job in Grandville, Kent County, Michigan, 49418, USA
Listing for: Peak Management LLC
Full Time position
Listed on 2026-02-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below

Overview

Smile, you found us! Peak is currently looking for a ROCKSTAR Resident Service Coordinator to join our team at our 1,200+ unit property, Ramblewood Apartments.

Responsibilities
  • Participate in resolving and handling resident maintenance questions, concerns and complaints
  • Take service requests from residents or staff via phone, in person, and email. All requests are to be entered in a timely fashion. Phone messages and email will be checked consistently
  • Assist Maintenance Supervisor with determining importance of request for service technicians, or vendors
  • Demonstrate strong organizational skills
  • Must have reliable transportation
Compensation and Benefits

Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we provide on-call premium and PTO (including your birthday!). We also offer a 401(k) plan with a generous employer match. A SIGN-ON BONUS IS INCLUDED.

Requirements
  • Prolonged periods standing and walking
  • Must be physically able to climb ladders, bend, or crawl into awkward spaces
  • Must be able to lift up to 50 pounds at a time
  • Must be able to traverse a variety of properties with stairs and in a variety of weather
Core Values

In order to achieve success, the Peak Management team must embrace certain core principles and values:

  • I Can & I Will
  • I Care
  • No Drama
  • Keep Climbing
Benefits

We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching

Equal Opportunity

Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.

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