Quality Assurance Manager

Overview

The Quality Assurance Manager is responsible for the day to day operations of the QA production and microbiology laboratories, with emphasis on the Dry Product Division. Ensure compliance with all food safety and food quality programs and assist the Director of Quality in all Quality Department matters.

• Be key driver for all Dry Division quality related needs. Follow up with customers in regard to Quality Questions or Complaints.
• Organize and Lead Dry Division 3rd party, regulatory and customer audits. Create and follow up with corrective action plans.
• Scheduling, supervision, and hiring of Quality Department Staff, ensuring that production and shipping schedules are always covered to support the needs of production and shipping.
• Maintain a strong positive Quality Assurance team that will support other departments as needed.
• Participate in employee coaching and discipline as needed.
• Review and approval of daily quality/production records, bulk shipping records, HACCP records, etc. Reporting information to other departments as needed, troubleshoot and offer solutions for problems.
• Responsible for outside testing programs, ensuring that programs are followed and testing is completed as needed.
• Track and trend testing data and make recommendations for changes in processes, procedures or equipment.
• Assist customers with technical information and data needed for Fruit Smart Products to provide excellent customer service and resolve issues quickly.
• Oversee environmental monitoring program, micro testing programs, and collaborative testing program. Continuously improve programs and drive changes in the facilities to improve product quality and facility sanitation.
• Lead HACCP/Food Safety, Food Defense, and internal auditing teams. Ensure program requirements are being met and maintained.
• Maintain compliance with FSMA and all other applicable regulatory requirements.

• Three or more years’ experience in the ingredient, beverage or food processing industry
• Excellent communication skills, both verbal and written
• Strong knowledge of Good Laboratory Practices and aseptic techniques
• Ability to work independently and set priorities that support overall departmental objectives
• Proficient in the use of personal computers, Microsoft applications
• Strong leadership and teamwork skills

• High School Diploma and/or equivalent or higher
• Bachelor’s Degree in Food Science or related field - strongly preferred

• Mid-Senior level

• Full-time

• Food and Beverage Services