Retail Associate Manager

Job Overview

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees receive competitive base pay, annual stock grants, 401(k), and free year‑round money coaches. Employees enjoy multiple wealth‑building opportunities and access to free, year‑round money coaches. That’s how we’re UNSTOPPABLE for our employees!

• Lead and develop retail team members to achieve sales targets and deliver customer service excellence
• Coach and train staff on product knowledge, customer interaction, and store procedures to enhance team performance
• Manage store operations including visual merchandising, plan‑o‑gram compliance, and maintaining store environment standards
• Monitor and control store expenses, discounting, and credits to support financial objectives
• Oversee customer wait times and ensure customer needs are met through effective team coordination
• Stay current on products, services, and leadership practices to serve as an expert resource for the team
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED (Required)
• 1 year customer service and/or sales experience in a retail environment

• Communication (Required)
• Leadership (Required)
• Store Operations (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required:

No

DOT Regulated Position:
No
Safety Sensitive Position:
No

Total Target Cash Pay Range: $57,600 - $96,000, inclusive of target incentives.
Base Pay Range: $43,200 - $72,000.
Actual starting pay will vary within this range based on location, qualifications, and experience. For location‑based range, visit ¶dox=1

At T‑Mobile, employees in regular, non‑temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. Our benefits include medical, dental, and vision insurance; a flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off; up to 12 paid holidays; paid parental and family leave; family building benefits; back‑up care; enhanced family support; childcare subsidy;

tuition assistance; and short‑ and long‑term disability. Eligible employees can receive mobile service & home internet discounts, pet insurance, and commuter and transit programs. To learn about T‑Mobile’s amazing benefits, visit

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un‑Carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling 1‑844‑873‑9500.