Network Administrator

Network Administrator

Yanmar Compact Equipment North America designs, manufactures and supports a complete range of compact equipment including compact track loaders, mini excavators, wheel loaders and construction equipment for use in such markets as construction, landscaping, utility, land management and agriculture. The products are sold primarily through a third party, independent dealer network.

The Network Administrator is responsible to configure, install, modify and support network technologies, including desktop and server hardware, software, LAN/WAN and end-user assistance and training.

• Designs, specifies, configures, installs, and maintains local area network hardware, software and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling and Internet service providers.
• Establishes and maintains network users, user environment, directories, and security.
• Maintains all server and workstation operating systems.
• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
• Communicates with other departments to report and resolve software, hardware, and operations problems.
• Researches and evaluates new technologies as it relates to the network.
• Installs and tests software upgrades.
• Collects and analyzes network and memory utilization.
• Reviews network security and virus prevention procedures and strategy.
• Makes recommendations regarding network capacity, technology and capabilities, along with backup and data storage procedures.
• Initiates recovery actions after system failures.
• Works with vendors and programmers to resolve issues.
• Responds to inquires concerning systems operation and diagnoses system hardware, software, and operator problems. Recommends or performs actions to correct problems.
• Instructs users in use of equipment, software, and manuals. Conducts new hire orientation and training.
• Provides updates, status, and completion information to manager, problem request tracking system and/or users, via voice mail, email or in-person communication.
• Refers major hardware problems to service personnel for correction.
• Provide backup support to the IT Director to cover for vacations and other absences.
• Assists with and supports management information systems policies and controls.

• Bachelor’s degree in relevant field; or equivalent combination of education and experience.
• Minimum of 3 years’ experience working in a network support and administration, or similar IT role.

• Strong attention to detail and commitment to quality.
• Solid Interpersonal skills with the demonstrated ability to develop and maintain productive relationships.
• Demonstrate initiative and exercise good judgment (e.g. in starting tasks, asking questions, identifying and discussing problems, ability to structure own work, stay on task).
• Ability to prioritize and adapt to changing priorities.
• Demonstrate excellent written and verbal communication skills.
• Personal integrity and commitment to customer service; comfortable interacting with non-technical customers.
• Excellent problem-solving skills, current knowledge of technology and the ability to be a constant learner.
• Able to function independently in difficult situations.
• Must be prompt, have excellent time management and organizational skills.

The above Job Description is not intended to be an all-encompassing list of responsibilities, skills, efforts or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities.

Worksite: Grand Rapids, MN Position: Network Administator

Job Type: Full Time FLSA: Exempt

Department: IT Operations Work Schedule: M-F

Starting Wage: $70-85K

This position offers the potential for discretionary bonus compensation up to 6% of base salary.

YCENA currently offers a comprehensive benefits package including Medical, Dental, Vision, Basic Life & AD&D, Voluntary Term Life, Short & Long Term Disability, EAP, HSA, Medical & Dependent Care FSA, Accident Insurance, Critical Illness, and Hospital Indemnity, Paid Time Off, Paid Holidays, and a 401(K) plan with a company match of up to 4%.