Warehouse Coordinator

Custer creates personalized spaces that elevate well-being, promote innovation, and transform the communities in which we live and work. Established in 1981, Custer has grown beyond West Michigan to become a premier Steelcase dealership and a full-service interior solutions partner serving corporate, education, and healthcare clients. Our team delivers environments that empower people to do their best work - integrating workplace strategy, design, furniture, flooring, and technology to support a better way of working.

Warehouse Responsibilities

• Organize and prepare materials for project installations to ensure efficient and accurate deployment
• Follow established warehouse workflows for receiving, processing, and delivering products, including racking, pick ticketing, picking methods, loading trucks, and selecting appropriate equipment. Ensure all products are properly packaged for shipping
• Maintain and implement effective storage strategies to optimize space utilization and accessibility
• Assist in procuring rental trucks as needed to support logistics operations
• Maximize warehouse space efficiency while ensuring safe and effective material handling
• Maintain high-quality standards in all warehouse operations, ensuring accuracy and consistency
• Assist in training subcontract labor in warehouse procedures when necessary
• Support inventory tracking processes, ensuring inventory data is accurately maintained within the ERP system
• Maintain ongoing communication with all functional departments to facilitate smooth operations and coordination
• Collaborate with the Director of Installation & Warehouse to establish and implement continuous improvement initiatives
• Adhere to and support the company’s recycling program
• Ensure the warehouse remains organized and clean, maintaining a safe and efficient work environment

Delivery Responsibilities

• Load the delivery vehicle with scheduled parcels, ensuring accurate and secure placement
• Maintain accurate records of vehicle mileage, deliveries, and pickups
• Perform basic vehicle maintenance as outlined in the service schedule and promptly report any mechanical issues or significant service needs to the supervisor
• Demonstrate strong organizational and communication skills to ensure smooth and efficient deliveries
• Utilize basic computer skills and internet access to manage delivery schedules and documentation
• Perform other related duties as needed

• Punctual and professional for all scheduled shifts
• Ability to lift up to 50 lbs. and perform physically demanding tasks
• Positive, team-oriented attitude with the ability to work effectively with a diverse workforce, including subcontractors
• Basic proficiency in computer use, reading, writing, and math skills
• Proficiency in safe material handling practices to ensure workplace safety and efficiency
• Ability to adapt to various weather conditions while performing job duties
• Familiarity with navigation tools, including onboard GPS systems, smartphone apps, and web-based or physical maps
• Capability to assist in planning and optimizing delivery routes for efficiency
• Competence in maintaining basic logs and records accurately
• Strong ability to work independently while following instructions with reliability and accountability

• Must have a valid State of Michigan driver’s license
• Must have a clean driving record, unless otherwise approved by management
• Must obtain a chauffeur’s license, unless otherwise approved by management
• Fork Truck license, preferred or willingness to obtain
• Reliable transportation, required
• Must have or obtain OSHA 10-hour certification
• Must pass pre-employment drug screen and physical lift test
• High school diploma or related experience, required
• 3 years of warehouse experience, required
• Must have ability to work night and weekend shifts, as needed

• The company offers a full range of benefits including:
  Medical, Prescription Drug, Dental, Vision, Health Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off, Holidays, 401(k), and Short- & Long-Term Disability.