Member Services Representative

Member Services Representative

Crunch Fitness - Fit Fusion, LLC

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• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Member Service Representative | Fit Fusion

The Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.

• Greets all members & guests with a focus on member engagement and retention.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, small group training and childcare.
• Delivers on new member enrollment expectations.

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
• Strong customer service orientation
• CPR/AED certification required (can be obtained within 30 days of hire)

• Must be able to lift or move up to 50lb.
• Physical effort required for daily duties include prolonged standing and walking.

• Reports directly to the General Manager and Assistant General Manager.

Entry level

Full-time

Other

Wellness and Fitness Services