Head Pickleball Pro

About The Company

MVP Sports Clubs is a sports facility development and management company with 5 facilities operating in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about exercise and sharing this with our communities!

Why MVP Sports Clubs
At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork! We believe in creating a welcoming, engaging, and fun environment for employees. To foster this type of environment, we provide employees with a full range of benefits.

• Our part-time employees have athletic club access for team member and any spouses and dependents, discounts on memberships for additional family members, member rates for participation in services/programs and a 25% off retail, food, and beverage discount.
• In addition to the benefits listed above, our full-time employees also have health, dental, vision, and life insurance, long/short-term disability, paid maternity and paternity leave, PTO, and 401k participation available after completing one year of service.

The Head Pickleball Professional is responsible for group and private tennis instruction to all customer groups, working with the Manager to grow the program and assisting with the program administration. She/he will maintain impeccable teaching standards including both on and off court activities. This position is a part of our Tennis Department reporting to the Tennis Manager.

• Provide group and private lesson instruction for all ages 3 and up.
• Have a working knowledge of the company s operational software and navigate it effectively.
• Assist with handling and troubleshooting member concerns and billing issues.
• Work a minimum of eight (8) hours per week in an administrative capacity, assisting the Racquet Sports Manager, as needed.
• Maintain accurate and up-to-date records on all students and classes that are assigned.
• Maintain accurate attendance and class sign-up books and registration forms.
• Utilize the scheduling program to book and re-book clients.
• Utilize the commission/payroll system to ensure commissions are paid accurately and on time.
• Cultivate new/existing member business through presentations, outreach to past participants, and community awareness.
• Promote, develop and “grow the game” in the area.
• Invite a minimum of 8 people per month to participate in upcoming league/class or social activities.
• Assist management in organizing and executing social and competitive pickleball events for both juniors and adults.
• Assist management in organizing and executing in-house tournaments.
• Collaborate with the Racquet Sports Manager in long-term development of schools programs.
• Assist members by answering all questions courteously and in a timely fashion.
• Notify supervisor of problems or potential problems as they arise.
• Available to instruct a minimum of 30 hours per week.
• Cross-teaching in tennis is preferred and will be assigned as needed.
• Report weekly critical numbers to the Racquet Sports Manager.
• Attend and participate in regular Service Game training sessions as directed by the supervisor.
• Maintain a neat and professional personal appearance by wearing the MVP Sports Clubs uniform and name badge.
• Other duties as assigned.

• USAPA member
• USPTA Pickleball Certification, PPR, or IFP Academy Certification. If hired without these certifications, they must attain it within 6 months of hire date.
• Minimum of three to four years of college education preferred.
• First Aid/CPR Training. If hired without CPR or First certifications, MVP Sports Clubs will provide in-house training to obtain this.
• Minimum of 2 years teaching experience.
• Customer Service Skills required.
• Excellent organizational skills.
• Ability to manage multiple tasks.
• Must be able to work extra hours, weekends, and holidays if needed.
• Proven track record of accountability and integrity.
• Familiar with teaching tools needed to carry out responsibilities.
• Ability to play and teach pickleball requiring standing, running, directional movements, swinging of racquet and handling multiple tennis balls for extended periods.
• Physical requirements:
  
  Bend, stoop, crouch, climb, stand, sit and turn/pivot; lift/lower, push, pull and carry up to 40 lbs; perform office tasks requiring fine hand manipulation; see, hear, and speak adequately to perform tasks safely.

• Entry level

• Full-time

• Other

• Wellness and Fitness Services