Case Manager; Unaccompanied Children - Refugee Services

Position Details

Be the Advocate They Deserve:
Case Manager – Unaccompanied Children

West Michigan | $49,920/year + Competitive Benefits | Full-Time

Are you passionate about supporting vulnerable youth and making a real difference? Join our dedicated team as a Case Manager serving unaccompanied children in long-term foster care. This is your opportunity to be a voice for children navigating uncertain paths — and help guide them toward safety, healing, and hope.

• Provide trauma-informed case management and social work services
• Conduct and document ORR assessments in compliance with federal guidelines
• Coordinate referrals, therapeutic services, and care planning
• Collaborate with foster families, legal teams, and service providers
• Report and document significant incidents per ORR policies

• Bachelor’s degree in Social Work or a related human services field (required)
• Valid, unrestricted driver’s license and reliable personal transportation
• Proof of current auto insurance
• Bilingual in Spanish strongly preferred
• Strong organizational, communication, and advocacy skills

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.

• Provides social work and case management services for assigned cases, in accordance with all applicable contractual and regulatory requirements and accreditation standards.
• Conducts and documents ORR unaccompanied child (UC) assessments in accordance with ORR policies and procedures.
• May arrange referrals, consultations, therapeutic services, and confer with other specialists on the course of care and treatment.
• Reports significant incidents in accordance with ORR policies and procedures, and program services quality.

• Assume primary responsibility for all cases on assigned caseload. Provide a range of case management, including social casework, engagement, and mentoring.
• Collect, assess and document appropriate data and client progress. Assume responsibility for and complete documentation, reports, statistics, and assignments within required time frames and as required.
• Work collaboratively with referral sources, agencies, institutions and individuals who have pertinent roles in client's life situation.
• Take primary responsibility for intake and initial placement services for all newly referred cases.
• Coordinate placement arrangements with care provider, including transportation of children as needed.
• Provide more intensive supportive casework services to child, birth family, and care provider during initial placement and transfer.
• Ensure work plan development, adherence to internal operating policy and procedures, and compliance with contractor obligations.
• Develops, updates, and promotes the use of key educational and technical assistance resources; participates in developing program policies and procedures.
• Other duties as assigned.

• Bachelor degree in Social Work or related human service field.
• Licensed by the State of Michigan preferred.

• One year experience in child welfare, preferred.

• Ability to work with minimal direct supervision.
• Ability to utilize assessment, problem identification, and intervention with individuals, families, and groups.
• Ability to work within complex social systems and coordinate resources as they apply to client needs.
• Ability to deal constructively and appropriately with client apathy, hostility, resistance, and anger.
• Ability to work in team relationships with other professionals from varied community groups, agencies, and disciplines.
• Ability to read, write and speak fluent English. Demonstrated ability to communicate clearly both verbally and in writing. Bilingual in the language of persons served is beneficial.
• Knowledge of: federal, state and local human service systems and resources, particularly as they apply to child and family services; human growth, development, and social environments with respect to child development, personality, family life, and ethnicity; and ability to employ basic social work skills.
• Understanding of the cultural and socioeconomic characteristics of the clients served.

• Participate in a system of 7-day case management services.
• Unrestricted valid driver's license with good driving record. Reliable personal transportation suitable for safely transporting persons served; proof of current automobile insurance.

Apply today and become part of our team, creating ripples of positive transformation in the lives of those we serve. #Be The Rock

#social work #human services #childwelfare #shelter