HVAC Service Technician

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The HVAC Service Technician is responsible for evaluating and repairing existing HVAC equipment safely and neatly, while leaving a positive impression on the homeowner.

• Perform thorough evaluations of existing HVAC equipment to determine why it is not working and identify potential future issues.
• Decide whether to repair or replace equipment and clearly relay information to homeowners.
• Read and understand wiring diagrams and technical manuals.
• Properly use meters, gauges and tools to evaluate the status of equipment.
• Safely and neatly remove faulty parts and reinstall new parts without damaging other components.
• Repair copper refrigerant lines to air conditioning units, including brazing and soldering.
• Apply problem-solving skills and adapt to repair equipment.
• Determine the right materials needed to complete repairs.
• Keep track of parts on company vans and restock as needed.
• Maintain company vehicle appearance.
• Relay information by phone to other technicians, supervisors or manufacturer representatives, to collaborate on solutions.
• Communicate with homeowners and explain issues in an understandable manner.
• Be willing to do whatever it takes to ensure homeowner comfort by the end of the day.
• Provide necessary support to other team members to complete tasks on time.
• Create and maintain cordial, collaborative working relationships with superiors, co-workers, and homeowners.
• Ensure all paperwork needed for each day is accurately completed.
• Collect payment and return to the office in a responsible manner.
• Maintain a clean, presentable appearance at all times.
• Take pride in a high-quality evaluation and repair.
• Stay up to date on the latest innovations in the industry and maintain EPA and NATE Certifications.

• Possess a high school diploma or GED or equivalent.
• EPA Certification.
• Possess effective verbal and written communication skills.
• Excellent problem-solving and customer service skills.
• Honest and dependable personality.
• Strong mechanical aptitude.
• Self-motivated with the ability to follow instructions and work independently, as well as effectively within a team.
• Ability to display a professional company image.
• Possess a valid driver's license with a good driving record.
• Ability to pass a physical, drug screening and background check.
• Ability to lift items weighing up to 80 lbs safely.
• Must be willing to work in harsh conditions (cold, heat, rain, etc.).
• Ability to work weekends, late nights and overtime.
• Physically fit with the ability to climb, stoop, balance, crouch, crawl, and kneel continually.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries: HVAC and Refrigeration Equipment Manufacturing