Sales Representative

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

The Sales Representative is responsible for generating new business, strengthening existing customer relationships and driving sales growth through proactive prospecting and face-to-face engagement. This role requires a strong focus on relationship building, customer consultations, and presenting tailored solutions that meet client needs. The Sales Representative partners with Project Managers and the leadership team to ensure a seamless customer experience and achievement of sales goals.

• Identify and pursue new business opportunities through networking, referrals, and targeted outreach
• Maintain a pipeline of qualified prospects and follow up on leads consistently
• Monitor industry trends and competitor activity to uncover growth opportunities

• Build and strengthen relationships with new and existing customers
• Conduct onsite consultations, surveys, and discovery meetings to understand project requirements
• Educate customers on FASTSIGNS’ in-house manufacturing capabilities and full range of solutions
• Set clear project expectations regarding timelines, deliverables, and costs

• Prepare and present accurate quotes, estimates, and proofs to customers
• Collaborate with Project Managers to design solutions that meet customer budgets, needs, and timelines
• Develop and execute proactive sales plans to increase order volume and revenue from key accounts
• Ensure thorough customer/project follow-up to drive satisfaction and repeat business
• Partner with Inside Sales, Project Managers, and the leadership team to ensure a seamless customer experience

• Strong communicator with excellent phone and written communication skills
• Self-starter with strong time management and organizational skills
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Accuracy, attention to detail, and follow-through
• Strong relationship-building and customer service orientation
• Proficiency in Microsoft Office and ability to quickly learn CRM/order management software

• Bachelor’s Degree or equivalent experience in signage, graphics, or related industry
• Proven experience in outside sales or business development, required
• Experience working with CRM software, preferred
• Must have valid driver’s license