Sales Representative at Farmers Insurance Corporate Careers

Dynamic Sales Representative (Hybrid - Grand Rapids, MI)

Sales Trailblazer Wanted! | Hybrid Role in Grand Rapids, MI | Uncapped Earnings + Career Growth

5665 N. Kraft Lake Dr. Caledonia, MI 49316 (HYBRID)

Base pay starts around $37,000. Performance-based incentives allow top performers to significantly increase earnings.

• Self-motivated & goal-oriented – You set ambitious goals and chase them relentlessly.
• Customer-focused – You build trust and tailor solutions with empathy.
• Tech-savvy & adaptable – You navigate systems with ease and embrace change.
• Coachable & curious – You welcome feedback and seek growth.
• Accountable & reliable – You own your outcomes and show up ready.

• Sell insurance products to inbound callers by gathering data to generate quotes and bind the business; in some instances, make outbound calls.
• Provide exceptional customer service and build strong relationships while educating customers about coverages and cost so they can select the most appropriate option.
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities.
• Navigate multiple computer systems while seamlessly interacting with the customer.

• 1+ years of experience in sales—whether that’s in retail, hospitality, or other industries.
• Proven ability to meet quotas, metrics, and goals.
• A drive to work in a fast-paced, high-energy environment.
• Desire for a long-term career within the insurance industry.
• Proven ability to take initiative, solve problems, and prioritize tasks.
• Direct sales skills, and the aptitude to influence customers and close the sale.
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call and explain complex policy and coverage information in understandable terms.
• P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing; you must obtain a Property & Casualty license to sell within 90 days of hire within your state of residency.

This role is HYBRID. Office location: 5665 N. Kraft Lake Dr. Caledonia, MI. In-office training 5 days per week for the first 8-12 weeks. After training, you will move to a hybrid schedule:
Mondays, Tuesdays, and Wednesdays in the office with flexibility to work remotely on Thursdays and Fridays.

We work non-traditional hours to match customer needs. Candidates must be available for any shift within the hours below, including evenings, Saturdays, and holidays. Shifts are assigned based on business needs. Current typical schedule: one late night shift per week and rotating Saturdays every 4-5 weeks (subject to change). New hire schedules will typically start between 10am and 12pm EST.

Full-time – 40 hours/week; five 8-hour shifts per week.

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Obtain resident/non-resident property and casualty license.
• Completion of required additional training.