Therapeutic Sales Specialist - Grand Rapids

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional US

6 days ago Requisition

Salary Range: $ To $ Annually

The Overlay Therapeutic Sales Specialist (OTSS) will play a critical role in the continued promotion and growth of Arcutis products. The OTSS will be responsible for promoting, expanding utilization, and driving demand for Arcutis’ dermatology products within targeted specialty physician offices across an individually assigned geography.

• Drive sustained demand and accelerate growth for Arcutis products by expanding awareness, adoption, and utilization through high-impact, in-person and minimum virtual engagements with targeted dermatology customers within the assigned geography, delivering scientific and clinically focused messaging.
• Develop and execute a strategic, growth-oriented geography business plan designed to expand account penetration, optimize coverage, and maximize impact across all assigned territories to achieve or exceed geography and national sales objectives.
• Partner closely with 2–3 Therapeutic Sales Specialists and cross-functional teams to align on growth strategies, proactively address evolving customer needs, identify market opportunities and dynamics, and execute coordinated plans to achieve shared business goals.
• Build, maintain, and leverage deep expertise in product, disease state, and market access to drive appropriate use of Arcutis products, expand customer confidence, and support peer development through knowledge sharing and best practices.
• Plan and execute territory- and national-level promotional programs and initiatives that support portfolio growth, drive engagement, and expand product adoption.
• Deliver exceptional customer experiences through comprehensive account management, including marketing support, product access, reimbursement navigation, and accurate, on-label responses to medical inquiries.
• Represent the company in a professional, compliant, and ethical manner, upholding the Arcutis Operating Principles, which are key to the organization’s culture
• Ensure full adherence to compliance (company and governmental policies, procedures, and regulations) and safety/health protocols established by the company

• Demonstrates leadership and the ability to work with other team members in complex situations
• Demonstrates results-oriented focus and a positive track record of consistent sales performance in complex markets with diverse customer segments, operating with a high degree of integrity within compliance guidelines in dermatology space
• Possesses excellent interpersonal, influencing, and relationship building skills internally and externally
• Demonstrates exceptional communication, collaboration and coordination skills, with demonstrated experience working cross-functionally with multiple, internal partners and stakeholders
• Effective business planning/territory management skills
• Proven ability to gain access, develop strong professional relationships with providers and their staff, and utilize appropriate solutions-focused selling skills and to be agile where needed
• Understands, analyzes, and effectively communicates scientific and technical information in compliance with applicable pharmaceutical sales regulations, guidelines, and policies
• Has passion for and is effective in a highly competitive, fast-paced startup environment that builds the company and brand with a focus on serving the patient
• Effectively leverages provided resources to maximize territory impact
• Demonstrate leadership within the team and among colleagues
• Exceptional prioritization, organizational, self-awareness, and decision-making skills.

• Bachelor’s degree from an accredited four-year college or university or equivalent experience required
• 5+ years of biotech/pharmaceutical sales experience required, 3+ dermatology experience with established relationships strongly preferred
• Demonstrated success supporting product launches and driving sustained growth of…