Service Sales Representative – Fire Alarm Services

We are seeking a results-driven and customer-focused
Service Sales Representative
to join our team, specializing in fire alarm system services. This role is responsible for generating new business and expanding existing customer relationships by promoting services such as
inspections, maintenance, monitoring, testing, and repairs
of commercial fire alarm systems. The ideal candidate will be passionate about life safety, knowledgeable in fire protection systems, and skilled in identifying customer needs and offering effective solutions.

• Identify and pursue new business opportunities.
• Promote and sell fire alarm service offerings including inspections, maintenance contracts, monitoring, and system repairs.
• Conduct site surveys and collaborate with technicians and project managers to develop accurate service proposals.
• Build and maintain strong relationships with customers, general contractors, facility managers, and property managers.
• Prepare and deliver professional presentations and proposals tailored to client needs.
• Meet or exceed assigned sales targets and revenue goals.
• Maintain records
• Stay informed on NFPA codes, local fire marshal requirements, and industry regulations.
• Collaborate with the operations team to ensure seamless service delivery and customer satisfaction.

• 2+ years of B2B sales experience, preferably in fire protection, life safety, or building services.
• Strong understanding of fire alarm systems and services.
• Proven track record of achieving or exceeding sales goals.
• Excellent communication, negotiation, and presentation skills.
• Ability to build rapport and establish trust with a variety of stakeholders.
• Proficient with Microsoft Office Suite, and proposal generation.
• Self-motivated with strong time management and organizational skills.
• Valid driver’s license and willingness to travel locally.

• NICET Certification or equivalent fire alarm industry training.
• Experience working with AHJs and familiarity with local codes and inspection processes.
• Prior experience selling service agreements and recurring revenue solutions.
• Familiarity with Service Trade or other service management software

• Competitive base salary plus commission/bonus structure.
• Vehicle allowance or company vehicle.
• Comprehensive benefits package including health, dental, IRA, and paid time off.
• Ongoing training and career development opportunities.
• A supportive team environment with a mission-driven culture focused on life safety.